Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Sapphire Sky Boutique, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

About

This business has 1 alert

Important information

  • Additional Info:

    On October 12, 2023, BBB notified Sapphire Sky Boutique, LLC of concerns in consumer complaints regarding the company’s marketplace practices.


    Specifically, BBB identified a pattern of complaints alleging:


    •Consumers paid for a pre-order of a backpack that was never received.

    •The business is no longer responsive to emails and/or their website and social media has been deactivated.

    •Unreasonable delays in delivery of their product.

    •Any requests for refunds are ignored. 


    BBB requested the company's voluntary cooperation in eliminating the identified pattern in consumer complaints by providing a written response outlining the steps the company will implement to avoid future complaints of the same or similar nature.


    BBB confirmed via the Texas Secretary of State website that the business registration for Sapphire Sky Boutique, LLC is still active or in existence and requested proof of dissolution if they business did actually close.


    Sapphire Sky Boutique, LLC was not responsive to the consumer complaints nor any of BBB’s inquiries regarding the pattern of complaints and the investigation was closed as ‘Failed to Respond’ on November 28, 2023.

Business Details

BBB File Opened:
7/13/2023
Business Started:
1/8/2020
Business Started Locally:
1/8/2020
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. James E Allen, Registered Agent
Mrs. Elizabeth M Allen, Managing Member

Additional Contact Information

Principal Contacts
Mr. James E Allen, Registered Agent
Customer Contacts
Mr. James E Allen, Registered Agent
Mrs. Elizabeth M Allen, Managing Member
Additional Email Addresses
Primary: Email this Business

Additional Information

Business Categories
Online Retailer

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.