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Find a Location

Medical Coding Academy has 1 locations, listed below.

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    Business ProfileforMedical Coding Academy

    Medical Coding
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.99/5stars

    Average of 71 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/4/2019

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1006 N Bowen Rd Ste 124, Arlington, TX 76012-2800
    BBB File Opened:
    6/23/2020
    Years in Business:
    10
    Business Started:
    3/25/2014
    Business Incorporated:
    12/5/2017
    Accredited Since:
    3/4/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Delissa Ortega, Owner
    Contact Information

    Principal

    • Ms. Delissa Ortega, Owner

    Customer Contact

    • Ms. Delissa Ortega, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On Friday, February 23, 2024, I telephoned Medical Coding Academy and spoke with *****. I explained that I wanted to fund the Online Medical Coding course for my adult son and I needed the details of how to go about that as their online signup doesnt facilitate for the student to be different from the payee for billing and mailing address, etc. I live in NV and my son lives in MI. I further asked her if she could confirm that their sale for $400 off the course would still be available to us and she said YES, text her my son's information and he will get a confirmation email with a link to pay for the course. ***** indicated she would authorize the $400 discount if I paid by the following Monday.On Sunday, February 25, 2024, I sent her a text with the information as requested. Her reply: Hi, okay. Sounds good. Please direct your email to ************************************** Let them know you will be paying for your son. All inclusive and ask about the $400 off. On Monday, February 26, 2024, I sent the email as instructed by *****. The response was that the $400 off was for the non all inclusive course option. I explained that ***** had approved the $400 off and I also provided a copy of the ad from their ******** page where it specifically states, *All other credential courses are valid for $400 off with payment in full!.Weve exchanged more than 16 emails. This business refuses to honor their verbal promise and their published ad. They claim it doesnt mean all courses rather only those listed in the ad. The ad specifically states all courses paid in full get $400 off, not just those listed in the ad. The ad provides links to the company website further indicating all courses the company offers can receive $400 off. The ad does not say exclusions apply. I am asking to receive the $400 off the All Inclusive Course paid in full course. It is normally $2522.31, with the discount it should be $2122.31. Please see ad attached. Thank you.
    Read More

    Customer Reviews

    71 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rumunda D

    5 stars

    07/01/2024

    After extensive research I chose Medical Coding Academy for their self pace online CPC course. Let me just say this, ***************** is phenomenal in every way possible! She genuinely care about her students and it's clear she has a passion for teaching. If you are thinking about a career in the coding field don't sleep on ***!!! Thanks ***************** and the *** family for all that you do!!************

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