Business ProfileforZoho

In June of 2023, I transferred my domain name (ourbeancounter.com) and purchased 2 annual email subscriptions from Zoho. In May of 2024, I have an accounting client that switched to Zoho from QuickBooks Online. Afterwards, I inquired about a Zoho accountant partnership account and met with **** the accountant's group CSR with intentions of switching over two other QBO clients to Zoho. However, since my primary email account, ******************************** was already a user on my client's account, there was problems setting up a partnership account under that email address, even though after it was removed from my clients Zoho Books account. It was advised that I use another email address under the same domain. So I used my secondary email address ************************************* That resulted in the successful creation of a partnership Zoho One account. But to my dismay, my primary email address ******************************* was added to that account as a user, then deactivated because partnership accounts can have only one user..... which one is all that I needed. That caused a devistating affect of also deactivating my: *************************** email address which houses all of my important client communications. I contacted Zoho support concerning the deactivation of my main email account, which should be seperate from my Zoho one account as it was purchased seperately and not a user on any active ********************** One account. I was told that I had to purchase an additional Zoho One account for $1048 in order to get assess to my primary email account. This is dishonest business practices and thievery. I wish for Zoho to give back access to my primary email address (***************************), even if that means to delete the Zoho *************** account under my secondary email address. I will simply stay with QuickBooks Online and transfer my domain name and email addresses off of their servers.