Share
Business ProfileforUniversity Federal Credit Union
At-a-glance
Customer Complaints
37 complaints closed in last 3 years
18 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Business Details
This is a multi-location business.
- Location of This Business
- 8303 N Mopac Expy Ste A105, Austin, TX 78759-8374
- BBB File Opened:
- 10/1/1973
- Years in Business:
- 88
- Business Started:
- 1/1/1936
- Business Started Locally:
- 1/1/1936
- Business Incorporated:
- 9/27/2000
- Accredited Since:
- 7/1/1986
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- UFCU
- UFCU Financial Services LLC
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:30 PM
- T:
- 8:00 AM - 5:30 PM
- W:
- 8:00 AM - 5:30 PM
- Th:
- 8:00 AM - 5:30 PM
- F:
- 8:00 AM - 5:30 PM
- Sa:
- 10:00 AM - 2:00 PM
- Su:
- Closed
- Business Management
- Ms. Lisa Sopchak, Paralegal
- Ms. Kellie Roberts, Executive Assistant
- Contact Information
Customer Contact
- Ms. Kellie Roberts, Executive Assistant
- Additional Contact Information
Fax Numbers
- (512) 421-7450Primary Fax
Phone Numbers
- (512) 467-8080Other Phone
- (512) 421-7450
Customer Complaints
37 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rebecca W
07/02/2024
University Federal Credit Union Response
07/08/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.