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          Find a Location

          Zips Dry Cleaners has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Zips Dry Cleaners

              1803 S Lamar Blvd Austin, TX 78704-3327

              BBB Accredited Business

            • Zips Dry Cleaners

              2510 W Parmer Ln Ste 200 Austin, TX 78727-4211

              BBB Accredited Business

            Business ProfileZips Dry Cleaners

            Dry Cleaners
            Multi Location Business
            BBB accredited business

            Contact Information

            1803 S Lamar Blvd

            Austin, TX 78704-3327

            Visit Website
            (512) 598-9101

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/23/2019

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We offer the following services: dry cleaning, laundry, alterations, home - bedding (comforters, blankets, etc). wash n fold, wedding dresses, and clean & press only.

            Business Details

            This is a multi-location business.

            Find a Location

            Zips Dry Cleaners has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Zips Dry Cleaners

                1803 S Lamar Blvd Austin, TX 78704-3327

                BBB Accredited Business

              • Zips Dry Cleaners

                2510 W Parmer Ln Ste 200 Austin, TX 78727-4211

                BBB Accredited Business
              Location of This Business
              1803 S Lamar Blvd, Austin, TX 78704-3327
              BBB File Opened:
              8/22/2018
              Years in Business:
              7
              Business Started:
              2/18/2017
              Business Incorporated:
              3/16/2016
              Accredited Since:
              5/23/2019
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Better Way Dry Cleaning LLC
              • Zips Dry Cleaners (Parmer location - AUBWDCR1702, LLC)
              Business Management
              • Mr. Jason Frick, Managing Member
              Contact Information

              Principal

              • Mr. Jason Frick, Managing Member

              Customer Contact

              • Mr. Jason Frick, Managing Member
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/11/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              **************** is almost gone at Zips, sadly. Just dropped off my Zips dry cleaning order, and was told by the ladies at the ***************** store that the 50% did not apply to me, since it is only good for people who haven't been in within 6 months. This seems like a deceptive bait and switch advertisement, if not just false advertising, if that is the case. As the text i got says nothing about such a qualifier. *** tried to use other offers at Zips and been rejected with no alternative credits offered.
              Read More
              Read 10 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jennifer K

              01/20/2022

              I try not to leave negative reviews but my experience at Zips was beyond awful. They completely ruined my custom dress for a wedding that was made for us in Korea.. This happened just a week before my wedding so you can see why I was infuriated and heart broken.The top that I wanted dry cleaned came back in tatters. If you check the cctv you can clearly see that when we dropped it off the color was a pink/peach and the sleeves were crisp and neat but when we received it, the color was totally faded, sleeves were crinkled beyond reason, and the material was left with tears in it. Even after speaking with management (which took 3 months to get a hold of) they agreed that they could have done a better job, but still zero compensation was given. This was by far the worst experience I've encountered and will definitely not be going back.

              Local BBB

              BBB serving the Heart of Texas

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              BBB reports on known marketplace practices.

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