Business ProfileforGreen Mountain Energy

I signed up for energy through Energy ***** through 2025. I have been paying Energy Texas and my last payment to them was last month. This month, I did not see my bill come due. Suddenly I receive a letter from GME stating if I don't pay them by 6/20 I may get disconnected. My bill was high. I was very confused about why they would be asking me for payment, I was provided no information or transitional courtesy from either ET or GME... Just a sudden disconnect notice. So I call on 6/19 and they're like oh ya sorry but we have your contract now. Don't worry we have the same terms you signed up for. I informed them I have solar, does my plan include buyback? He seemed unsure but ultimately "well it has to do don't worry"... That was not reassuring, I asked him to send me the terms.I received the *** and it was nothing like my contract. Higher kWh (12.1 vs 11.2) no solar, no rewards program (big reason I agreed to E.T) So I called again, spoke to another agent who was like oops yeah you have to call this other number for solar. Sooo if I just trusted you, I would be screwed out of my old plan? The number she gave me did not pick up. I ended up paying the due bill that day for $172 solely to prevent disconnection (hello Texas heat) and I am STILL unable to resolve my bill with anyone, my contract is wrong. What happened to Right to Choose? I didn't pick these people, how am I stuck?