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Business Profile

Incorporation

ZenBusiness Inc

Headquarters

Reviews

Customer Review Ratings

3.66/5 stars

Average of 377 Customer Reviews

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Review Details

  • Review fromRac D

    Date: 05/07/2025

    5 stars

    Rac D

    Date: 05/07/2025

    ******** was a great help for my business and helped me better understand the requiremnets for filing.

    ZenBusiness Inc

    Date: 05/09/2025

    Thanks for the kind words. We look forward to watching your business grow with us.
  • Review fromFrederick E

    Date: 05/07/2025

    5 stars

    Frederick E

    Date: 05/07/2025

    ******** was excellent great customer service 10/10.I was sweating and she smooth everything out without hesitation!!!

    ZenBusiness Inc

    Date: 05/09/2025

    We appreciate the kind review. We are glad we were able to provide such quality service. Please let us know how we can continue to be of service.
  • Review fromDeqierra F

    Date: 05/07/2025

    2 stars

    Deqierra F

    Date: 05/07/2025

    ********* *. was awesome! She was helpful and kind! ****** *. on the other hand is unprofessional and we literally had a screaming match because he stole money off my card which is crazy. He sent an invoice that was not accurate and charged my card EVERYTIME the payment allegedly failed! I asked how much is the amount he stated $398 but sent an invoice of $400. I told him to update my card on file and he did manually because I had the money to pay yet the transaction failed due to the invoice being incorrect. I spoke to another representative ****** *. a month later to update my card again but she stated the policy changed so she could not update my card info manually. How odd??! Then she sent me another false invoice so Im not sure they even know the amount theyre just throwing numbers out! I am so happy to leave Zen Business and anyone who wants to form an LLC please take the time to do it YOURSELF. These people are vultures for money and will say anything to get it. I will be looking into further legal action if there is anything I can do to get the justified. Taking from small business owners will not help you all succeed. I am almost positive that is not the mission of Zen Business but at the same time they have shown its all about selling you a dream. The platform doesnt even help with anything. You can literally just do it all yourselfno help.

    ZenBusiness Inc

    Date: 05/08/2025

    We are sorry we were not able to meet your needs at this time. We wish you the best moving forward.
  • Review fromRandy R

    Date: 05/06/2025

    5 stars

    Randy R

    Date: 05/06/2025

    Very helpful and answered all my questions. Enjoyed the call.

    ZenBusiness Inc

    Date: 05/08/2025

    We appreciate the kind review. We take pride in having the best customer service team in the industry. We love to hear that our customers agree with us.
  • Review fromNermin Elsayed N

    Date: 05/06/2025

    5 stars

    Nermin Elsayed N

    Date: 05/06/2025

    ******** was great, he was able to help me with my business.

    ZenBusiness Inc

    Date: 05/07/2025

    Thanks for the kind review. Please let us know how we can continue to be of service for you and your business.
  • Review fromRobert S

    Date: 05/05/2025

    5 stars

    Robert S

    Date: 05/05/2025

    I had a question and it was answered in detail! Very professional!!!!

    ZenBusiness Inc

    Date: 05/07/2025

    Thanks for the kind words. Please do not hesitate to reach out with any further questions or needs.
  • Review fromFatima C

    Date: 05/02/2025

    5 stars

    Fatima C

    Date: 05/02/2025

    ******** was very helpful and made everything clear to me, thank you very much

    ZenBusiness Inc

    Date: 05/05/2025

    We appreciate the kind review. Please let us know how we can continue to be of service.
  • Review fromJarama I

    Date: 05/01/2025

    5 stars

    Jarama I

    Date: 05/01/2025

    ******** *. Was very helpful. He proposed a solution to my problem that I didn't know.Thanks

    ZenBusiness Inc

    Date: 05/02/2025

    Thanks for the kind review. Please do not hesitate to reach out with any further questions or needs.
  • Review fromTyler B

    Date: 04/30/2025

    5 stars

    Tyler B

    Date: 04/30/2025

    I had the privilege of working with ** ******** C. Who provided World Class and top of the line service for me and my businesses I am so grateful for Zen business and the quality of people they hire specially to ** ******** who was able to navigate a difficult issue to complete resolution. I'm very thankful for his hard work and his ability. Thank you so much sincerely, T.

    ZenBusiness Inc

    Date: 05/01/2025

    We appreciate the kind review. Please let us know how we can continue to be of service for you and your business.
  • Review fromPaul C

    Date: 04/30/2025

    1 star
    They overcharged me, my filings were late and they have no answer for any of it. Worst experience ever. This is a scam stay away from it

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