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Business Profile

Loan Broker

Credit Strong

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loan Broker.

Reviews

Customer Review Ratings

1.47/5 stars

Average of 17 Customer Reviews

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Review Details

  • Review fromEric G

    Date: 07/03/2024

    1 star
    This is a fraud company. I try to cancel my account due to the fact that my score did not go up at even making payments. I asked for a full refund I was told by so called JT (manager) that would no refund at but yet reviews on BBB shows that people are actually getting refunds
  • Review fromAlicia K

    Date: 06/25/2024

    1 star
    They are scam! They literally have posted a DEBIT of $2500 on my credit report. I NEVER received a dime. They told me that someone signed up for credit building account and stopped paying so they eventually posted a debt of $2500
  • Review fromRandall J

    Date: 12/02/2023

    1 star
    Glad I read the fine print. If Your low income and Struggling. This is the last thing You need .
  • Review fromDrue B

    Date: 08/25/2023

    1 star
    SCAM ! I opened an account in hopes of building credit but it did the exact opposite! Upon speaking to a representative I was notified that if I choose to close the account before completion that it will be no penalty and the account would still show up On credit as paid off NOT TRUE !! Also they use half of your payment towards interest, so when you decide to transfer your saving your only receiving half of your investment back . This company is now reporting to my credit as if I have a high balance of $9317 to a 10k tradeline . After I have been paying $110 for over 12mos.. HUGE SCAM
  • Review fromSharon J

    Date: 08/17/2023

    1 star
    Definitely a scam...did I read the fine print no! The cost of having this service is not worth it! Did it increase my credit score? Absolutely not! I have paid 27 months and getting less than half paid back...when there is actually no loan, but people are thinking they are saving money! Buyer beware it is a SCAM!! Period!!!
  • Review fromDeneka D

    Date: 03/24/2023

    1 star
    I signed up for this service on March 13th 2021 to save money for a trip I was going on and also build up my credit at the same time! On March 13th the last day of my savings plan I called in to have my savings of $1849.07 returned to me so I could pay for my trip that I saved $96 a month for 2 years to go on! When I called in I was told that I had to wait 6 business days and cb that following Monday and they would return my funds back to my account immediately! But when I called back on Monday and spoke with ********, I got totally different energy! Now all of a sudden my account needs to be reviewed for days for reasons they said that just sounded sooo sketchy! I'm all about energy, and I know when I'm being played, especially when it comes to my money! So I called back again on March 23rd to check the status again, this time the lady told me that it was still in review, and I asked her "What exactly are they reviewing"? She said that they were reviewing my payment methods that I had on file because I made payment on my account with multiple payment methods? Like Really? So I told her the account has already been verified or it would not have be connected electronically by Plaid! I confirmed that the accounts all belonged to me and that we could even go over each card I used (then she said she didn't access to see that ok? I asked again how much longer for the approval for the return of my OWN money back to my bank, she said it could be by Monday which will be the 27th of March 2022! I can't believe that companies actually operate like this and think it's ok! It really ***** because I told so many people about this service that's giving me a hard time returning my own money, and actually it's embarrassing for them to hear me go back and forth with the customer service reps that aren't actually servicing their clients in a timely manner and with good energy! I will update this review about the legitimacy of this company once all of my money is returned to my bank!
  • Review fromCarol W

    Date: 03/22/2023

    1 star

    Carol W

    Date: 03/22/2023

    This company advertising is so misleading. I should check reviews first, like I normally do. They took my nonrefundable administration fee, but I cancel after I discovered their scram. So sick of these corporations ripping off good harded people. Shame on you.

    Credit Strong

    Date: 03/27/2023

    We are disappointed to hear you feel this way. We do not ever pull funds from your linked payment account until your contract is signed. Your initial administrative fee payment is pulled as soon as you sign your contract. Credit Strong accounts are credit builder loans where you gain access to the loan funds at the end of the loan term.
  • Review fromJustin R

    Date: 02/07/2023

    5 stars

    Justin R

    Date: 02/07/2023

    I opened two Credit Strong accounts in early September 2021, one was a $2,5k savings account and the other was their $500 Revolv credit card account. Reading through these reviews and complaints I’m amazed out how much people do NOT pay attention to the fine print. Credit Strong is NOT scamming anyone, these are long term trade lines YOU chose to open and make monthly payments towards as well as the fact that Credit Strong reports these trade line accounts monthly to all 3 credit bureaus, Equifax, Experian, and Transunion. It has just been mere months since I’ve been making payments and like with most loans you pay more interest up front to secure the loan. If you choose to close the account prior to the 120 months you agreed to then expect do just get a fraction of what you’ve paid into the savings account. I understand falling on hard times-believe me, I’ve been there but Credit Strong is a LONG-TERM goal and you should refrain from closing these accounts early because not only will you feel robbed etc but you’ll also take a huge hit to your credit reports as well. Which defeats the purpose of opening one of these accounts in the first place. I’m thankful I came across Credit Strong and just in a few months my credit scores have gone up for the better due to these accounts. So my advice is read the terms, the FINE PRINT, and their FAQS. All of this is stated in there and they honestly couldn’t make it anymore simple than that. This company is NOT stealing anyone’s money. Thanks Credit Strong!

    Credit Strong

    Date: 02/21/2023

    Hi ******, Thank you for being part of the Credit Strong team! We are thrilled to hear about the increase in your credit scores, and we are glad you chose us to be part of your credit building journey! ??
  • Review fromSatoyia W

    Date: 11/25/2022

    1 star
    They are a scam basically. You pay a certain amount monthly and they tell you you will get your money back at the end of the term or if you choose to close the account and you dont. I paid a total of $435 and they will only give me $143.08 back. Not to mention they refuse to give me MY money back immediately. They are telling me I have to call back after Monday, December 5th then they will only give me a portion of my funds. $143.08 is not even half! They are ripping people off!!
  • Review fromALVARO G

    Date: 11/23/2022

    1 star
    GUYS, don't trust these people, they are all thieves, I did 23 payments of $15 and they are giving back to me $90, what is this, please be aware, I will tell all my other friends to get out when they can, and they will also add bad reviews.

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