Business ProfileforBarton's Mill Apartments

The management here is awful, argumentative, lacks ownership of mistakes, misquoted prorated move-in and move-out rate by HUNDREDS of $$$. They are vindictive & refuse to own or rectify mistakes - I understand mistakes happen, but own them! I have rented for 20 yrs in various cities and never have I had such a poor, manipulative, vindictive experience. They hang up on you, dont return calls, or emails and then have the ***** to try and slap you w fees. My apartment flooded 5x (2x within the first week of moving in)and was told the external carpet cleaning contractor would be sent to clean my area rug (never happened), the ** broke multiple times and I was provided an area/ room ** unit that spiked my COA bill and were not given any comps. The ** unit had such issues rust water stains formed on the bathtub and I had to leave the toilet seat up to catch the ************* from the ceiling. My pure bread healthy dog, with no previous health issues, never scratched and itched more in his life .. but dont challenge a flea infestation.. You can't get in touch with a regional manager - and they will refuse to give a phone number - I had to call a sister property to get a phone number and have been waiting months now for a phone call - I question if a regional even exist. Pool was closed for 6 months. This was a 400 sq ft/ studio apt, lived in for 14 mos and are trying to charge $600 worth of damage? .. Im a 38 yr old woman and have been renting for 20 yrs .. up to **** sq ft and have never been charged like this .. Also please note, this was a non carpeted, and non painted unit .. white wall and lament flooring .. *** asked multiple times to have a side by side comparison of the move in checklist to the move out checklist and mgt will not produce .. luckily I saved my move-in copy. Keep my deposit, misquote the move in/out fees and try to slap me w an eviction notice during off hours .. but dont charge an additional $200+ bc youre salty due to your own mistakes.