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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/20/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
The situation I'm in is complicated. I have provided details in the attached document.***********************
Business response
07/14/2023
I have sent to the client the following two attachments.
Customer response
07/20/2023
Complaint: 20207977
I am rejecting this response because: Please see attached.
Regards,
***********************Business response
08/11/2023
Attached is my response to ******************Customer response
08/14/2023
Complaint: 20207977
I am rejecting this response because:
Specialty Builders has offered nothing but blame and excuses for providing subpar and incomplete work. With the introduction of fictional conversations it is clear to me you have no intention of keeping this private and owning up to your obligations. I'm left with no choice but to seek legal council at this point.
Regards,
***********************Customer response
11/28/2023
[A default letter is provided here which indicates your acceptance of Arbitration. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID .********, and find that arbitration is necessary.
Sincerely,
***********************
Business response
12/15/2023
Better Business Bureau:
I have reviewed the response made by the consumer in reference to complaint ID .********, and find that arbitration is necessary.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.
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