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            Business ProfileBruce Bolt

            Sports Equipment

            Contact Information

            10604 Pointe View Dr

            Austin, TX 78738

            (888) 521-4025

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            10604 Pointe View Dr, Austin, TX 78738
            BBB File Opened:
            7/18/2023
            Business Management
            • Anthony Eschete, Manager
            Contact Information

            Customer Contact

            • Anthony Eschete, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/14/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I bought these gloves back in January along with the 1 year replacement warranty, my son used them for his entire spring season. He said they got holes in them during that time, but did not tell me until recently so I filed the claim and was told there is an oil you are supposed to put on the gloves. The lady stated there was some oil that was included with purchase as well as care instructions, which there was no oil or care instructions in the package. Now I am sitting on a pair of gloves that lasted no longer than that of a cheap pair of gloves where I could have bought atleast 4 or more pair for the price I paid for these!
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            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Nissim A

            01/12/2024

            It was false advertising company will not stand by the product, said lifetime guarantee. My son bought gloves with his own money that he saved they cost $125 dollars total started to rip after 4 th game. What a rip off , a cheap pair of gloves from Dicks last longer. Contacted them for a replacement, had the audacity to offer me a pair at 50 per cent off. Still waiting to hear from management! Poor customer service.. disappointing for a 11yr old boy who saved up to buy them . Made in ******* and worst than made *****!!
            Read 1 More Customer Review

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