Business ProfileforProturbo LLC

In October 2022 I bought a turbo and actuator from ******* at proturbo in ****** *****. For $4500. I got the turbo and had it installed at a shop. I made it 200 miles down the road and the turbo failed. When it failed it caused oil to spray into the dpf system and catch fire. I called that day to talk to ******* and was told nobody worked there by that name. He is the general manager. I told them about my problem and they said ship it back and they would offer a credit since they didn't have one in stock. I didn't send it back and kept it for now incase this goes to court so I have proof of their equipment failing. This cost me over 30 thousand to fix my truck and ****a week in income over the two months it took to get parts to replace what their faulty equipment took out. At this point a refund is all in seeking buy I get no response when calling or emailing. If this doesn't get resolved I'll be seeking full amount of repairs, down time as well as cost of initial turbo. I attached one of the receipts from repairs of the truck after the turbo failed. I also have a letter from my certified mechanic that states the turbo failing was the cause of the extensive repairs being needed.