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          U.S. Government

          U.S. Direct Express

          Headquarters

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in U.S. Government.

          Information and Alerts

          BBB RatingNot Rated

          Reasons for rating

          • This business has no rating because it offers services which are outside the scope of BBB evaluations.

          Alert Details

          This business has 1 alert.

          Alert

          Better Business Bureau (BBB) is unable to process complaints against Direct Express as it is a government program of the U.S. Treasury - Bureau of Fiscal Service.  BBB encourages consumers with payment issues to contact U.S. Treasury Electronic Payment Solution Center by email at [email protected].  For all other issues, BBB encourages consumers to contact Direct Express Complaint Line directly at 313-222-3435.  BBB will keep a copy of existing complaints on file for internal record keeping, but the complaints will not be reported on the BBB Business Profile for Direct Express.

          Service Area

          • TX

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