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Business Profile

Water Treatment Equipment

Sweetwater Home Services

About

About This Business

BBB Accredited Since: 4/1/1988

Years in Business: 38

Business Details

BBB File Opened:
9/1/1987
Business Started:
2/4/1987
Business Started Locally:
2/4/1987
Business Incorporated:
2/4/1987
Type of Entity:
Corporation
Business Management:
Mr. Richard Brouse, Owner

Additional Contact Information

Principal Contacts
Mr. Richard Brouse, Owner
Customer Contacts
Mr. Richard Brouse, Owner
Fax numbers
Primary Fax: (512) 873-2698
Additional Phone Numbers
Other Phone: (210) 650-4000
Additional Websites
yelp.com/biz/sweetwater-h...

Latest Reviews

  • Sondra K

    "The sweetwater techs did an awesome job installing our new water heater, but the promised timer for the water heater which was to be ordered and installed at no additional cost other than for the timer itself when it came in, never arrived, and after more than 6 weeks later no timer had even been located by Sweetwater for the unit and responses to my queries ceased. I then sent them a link to a timer available at ********** and in response a plumber came out on June 29 and discussed the sorts of timers available "out there" and suggested that we get a Wi-Fi controlled one, and that we do the research, choose one, purchase it ourselves and they could install it." ... Read full review

  • Molly G

    "For 4 months my family of four and I have had no safe drinking water due to the contamination of the Rainsoft water filtration and treatment system. The contamination has gone into the reverse osmosis system and the water throughout the whole household affecting our showering, dishwasher and washing machine." ... Read full review

  • Dale S

    "I WOULD LIKE TO SHARE MY EXPERIENCE, WHEN IT COMES TO THIS COMPANIES INTEGRITY AND DOING THE RIGHT THINGConcerning My **2, and what happened when I Reach out in regards to it.I worked for Sweet Water Home Services back in 2021." ... Read full review

View all Reviews

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