Business ProfileforClassic Kia

We were down the road and all the sudden all alarms on the car was going off. She called Classic Kia trying to get the car in again or at least get them to look at the car and the lady told her it would do no good since the faults are not recorded (I claim BS on that.) We decided to schedule an appointment and it is a week from now. I took the car to AutoZone *************, and asked if they can run a diagnostic on the car. They did run it for free, Kudos to them! They found it is a computer communication error. I got the print out and drove to Classic Kia. I asked the service manager if he thought this would leave my wife and child stranded. He was very numb to a complaining customer. He did not want to see the print out I had and he discredited the report and told me, we have to do a full diagnostics on the vehicle. So I said ok we have an appointment next Thursday is the car a risk to drive? He proceeded to tell me with an aggravated posture, do you see all these service tickets on my desk? I politely said, we all have problems, but my problem is that I purchased a fifty thousand dollar car from you 1 year ago, I have twenty thousand miles and I have to rent a car for a week because of my car is not stable enough to drive. His aggravated answer was to bring the car in and I cant promise when I can look at it As all this discussions were going on they are constantly running Vehicles through the oil change. My thoughts are, you are so busy on oil changes and you cant do a warranty diagnostics? To Classic Kiawarranties should be your priority not oil changes. In addition, you post sales is where you maintain customer relations through vehicle service and maintenance during the life cycle of the vehicle - this is where you fail! Never again will I endorse and or give any positive reviews to your organization. I now will only WARN people not to give 1 ***** to Classic Kia if after sales is important to you. We are now driving a rental car