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Business Profile

Credit Repair Services

T and T Credit Counseling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Repair Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/27/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase with this company in February and I never received the service I paid for... I have reached out numerous of times through text, phone calls and email and still have not been refunded... It has been 6 months... Every time I finally get some one on that line they give me the same run around answer to where I was even told the CFO was going to call me and I never got that call either...I just want my funds back because $875 is a lot of money for something I never received

  • Initial Complaint

    Date:04/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This was a company I used to repair my credit. They got many things removed off my credit except for the bankruptcy which was the main reason I had to pay extra. That is fine, I want to file a complaint because they also offered me business funding and promised they could get me a ****** I paid $2500 and was told the *** would send me a paper to fill out and they would tell me what to say. I felt like that was strange but I thought maybe it was to report taxes on the ***** or maybe even the *** was offering a *****. I waited for months and started doing my own research. This company signed me up for "Employee Retention Credit" for businesses that had employees during COVID which I did not have. I called the *** to request it be canceled, but this company will not refund me my $2500. I was never told this was ERC. They assured me it was a *****. I paid them $1800 through cash app and $700 through a credit card.

T and T Credit Counseling is NOT a BBB Accredited Business.

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