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Business Profile

Truck Accessories

Holman Offroad Outfitters

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    04/22/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On December 8th 2021 **** Holman owner of Holman Offroad sent me a estimate for everything I wanted ordered and installed on my car.December 14th 2021 I went into the business and paid half December 23rd 2021 was my appointment to bring my car in to get everything put on and paid the rest of the balance When I picked up the car everything got put on except the foglights I talked to the 2 workers that were there at the time and they said the lights didn't fit because they needed brackets so they would have to order them. On January 3rd 2022 I get a text from ***** one of the workers asking me to call him at work, we talked about ordering the brackets for my lights I ordered they would be a extra $15 I said that was fine.I haven't heard from them since I've emailed them I've called them I've texted them I'm a salaried retail manager so I don't have time to go out of my way to the shop I know they are open because they constantly post stuff on Instagram I will be uploading everything I have all I'm looking for is my money back on the lights I ordered and paid for $220 for lights and $100 for light install

    Customer response

    05/13/2022

    Hello this dispute has recently been completed 
    Please let me know if you need anything else 

    Thank you 

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BBB Rating & Accreditation

A+

This business is not BBB Accredited

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Businesses in this category

Years in Business: 7

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Contact Information

5412 Hwy 317

Belton, TX 76513

Visit Website
(254) 718-2255

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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