ComplaintsforStrategic Fulfillment Group (SFG LLC)
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Complaint Details
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Initial Complaint
12/28/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have received multiple books from ****** ******* ****** and have continued to pay for them. I do not want to continue receiving something I haven't ordered and will not continue paying for them. I would like my name and address to be removed from their mailing list ASAP.Business response
01/03/2022
***********
******* * ********
**** ****** *** **** * ****** **** ** **********
Dear *******,
We received your inquiry regarding your ****** ******* ******* memberships. We apologize for any confusion regarding your memberships. Please be assured that you are receiving the offer cards and the reports due to memberships that were created by you.
Please be assured that we have cancelled all ******* ****** ******* memberships and declined any upcoming offers. Please disregard any notices that may have been processed prior to this transaction. We have removed the balance due of $28.90 for SR7522 ******** ********* and $48.89 for SR2022X ******** ************ *******.
We have also removed this account from receiving our promotional mailings.
We value your business and we do hope that this resolves this matter. Please feel free to contact us if you should have any further questions or concerns regarding this matter.
Thank you,
****
Special Health Reports Customer Service
************** * ***** **************
Initial Complaint
11/26/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Health Report Services and all of its affiliates keeps sending me books and reports that I DO NOT WANT TO RECEIVE and WILL NOT PAY FOR. They constantly send me books, brochures and other materials, saying that I have to buy them or send them back at my own expense. THIS IS A SCAM and totally not a legitimate or acceptable business practice. I did sign up to receive the ******* Health Letter ... ONLY ... if you can remove me from all of your other mailing lists. And if that's not possible, just remove me from all of your mail lists.Business response
12/14/2021
Business Response /* (1000, 6, 2021/11/30) */ Customer number . . . . XXXXXXXXXXX Ms ****** ***** **** ********* *** ***** ** XXXXX-XXXX Dear ******, We received your inquiry regarding your ********************** and *************************** memberships. We apologize for any confusion regarding your memberships. Please be assured that you are receiving the offer cards and the reports due to memberships that were created by you. Please be assured that we have cancelled all ********************** memberships and declined any upcoming offers. Please disregard any notices that may have been processed prior to this transaction. We have removed the balance due of $19.95 for **XXXXX ***************** Variety 10 and 11. We have also removed this account from receiving our promotional mailings. We value your business and we do hope that this resolves this matter. Please feel free to contact us if you should have any further questions or concerns regarding this matter. Thank you, **** Special Health Reports Customer Service ************** ( Local (XXX)XXX-XXXX)
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Contact Information
111 Corporate Dr
Big Sandy, TX 75755-2446
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Get a QuoteCustomer Complaints Summary
48 total complaints in the last 3 years.
9 complaints closed in the last 12 months.