At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 31445 I-10, Boerne, TX 78006
- BBB File Opened:
- 6/1/2006
- Years in Business:
- 19
- Business Started:
- 6/1/2005
- Business Started Locally:
- 6/1/2005
- Date of New Ownership:
- 8/15/2014
- Business Incorporated:
- 7/3/2014
- Accredited Since:
- 1/31/2011
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- GPI TX-DMIII, Inc.
- Group 1 Automotive
- Mercedes-Benz Sprinter of Boerne
- Related Businesses
- Business Management
- Mr. Neil Potter, General Manager
- Mr. Darryl M Burman, Director
- Mr. John C Rickel, Director
- Contact Information
Principal
- Mr. Neil Potter, General Manager
Customer Contact
- Mr. Neil Potter, General Manager
- Additional Contact Information
Fax Numbers
- (830) 981-6001Primary Fax
Phone Numbers
- (855) 449-9408Other Phone
- (844) 650-8056Other Phone
Website Addresses
- (830) 981-6001
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Gustavo S
06/06/2024
![](https://m.bbb.org/prod/ProfileImages/2023/b8ba61c5-9090-430a-bba1-80533c5ff855.jpg?tx=w_46)
Mercedes-Benz of Boerne Response
06/17/2024
**************,
I was just made aware of your concerns and am reviewing the latest repair orders to determine where the concerns might lie. I am also directing this to our Service Director, *********************, so he can also review the work performed and to contact you directly to review your complaint in detail. I did notice that you have serviced here many times, and we certainly need to address any issues that you experienced.
Thank you for your patience in resolving these issues. I assure you we can provide any assistance needed.
*********************
GM
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