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Find a Location

Military Plumbing has 1 locations, listed below.

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    Business ProfileforMilitary Plumbing

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/20/2023

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Military Plumbing vision is to provide growth opportunities for our team, remaining the go to plumbing specialist in DFW & beyond. We are here for you by providing a dynamic team that lives out our daily values daily.

    Products & Services

    We only provide high quality products. Some of our brands we use are: Rheem, Kohler, Delta, Navian, Moen, Grohe.

    Business Details

    Location of This Business
    4833 Interstate 30 W, Caddo Mills, TX 75135-8339
    BBB File Opened:
    6/10/2020
    Years in Business:
    11
    Business Started:
    8/16/2012
    Business Started Locally:
    8/16/2012
    Business Incorporated:
    5/1/2013
    Accredited Since:
    2/20/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    18
    Alternate Business Name
    • Military Plumbing, LLC
    Business Management
    • Mrs. Kim Whitworth, Managing Member
    Contact Information

    Principal

    • Mrs. Kim Whitworth, Managing Member

    Customer Contact

    • Mrs. Kim Whitworth, Managing Member
    • Mr. Jeff W. Whitworth, Managing Member
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    We enlisted the services of military plumbing to reposition a freestanding bathtub and add a floor mount faucet. SEVERAL issues, including property damage that Military Plumbing would not acknowledge until provided video evidence and even then, done everything in their power to deny liability, including sending a foundation repair company they work closely with to defend them. Luckily we were smart enough to have an independent evaluation conducted.The technician moved the bathtub drain but forgot to install the plumbing for the freestanding faucet, despite having measured for the faucet. They tried to blame that on us, because we asked that in breaking concrete, they cover our personal items, or close the door to the bathroom.Once the job was finally near completion they demanded payment and that we sign documents absolving them of liability for the property damage. We refused and asked to speak with the office regarding the situation. The technician agreed to finish the job.The technician, ****, left stating he'd return to complete the job in ***** minutes. 2 hours later, *****, the manager explained they were abandoning the job due to non payment. An hour later we realized they had the drain to the new bathtub we'd purchased. We called to ask that they return it, ***** refused. After calling the office, phone calls were blocked and we ended up having to call the police to get back our stolen property - which finally happened at 9:07pm, the night before Thanksgiving!We enlisted another company to complete the work, only to find out that the "work" needed to be redone, as the location of the drain was 3" off from where it needed to be.They sent an email a week later demanding payment of almost 70% and expressing interest in completing the job.Just an email. No phone call. No owner contacted us throughout this entire ordeal. We have requested our bill be adjusted to $167 since we have to repair property damage and have our job completed by another company.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Debra Z.

    5 stars

    03/17/2023

    My family has used Military Plumbing for several years. The response time to our calls is within an hour. The techs are so polite and informative. Their work has always been is always impeccable. We recommend them highly and would never use any other plumbing company.

    Military Plumbing Response

    03/17/2023

    Thank you so much for the kind words *****. It is truly our pleasure.

    Local BBB

    BBB serving North Central Texas

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