8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Colin D
1 star04/04/2024
We called Childers Brothers Inc to get an estimate on fixing a cracked door frame on our house, we even sent pictures in, the woman on the phone that works for Childers Brothers Inc said yes they do jobs like that and she'd send someone to give us an estimate. When the Childers Brothers Inc arrived, they spent 2 hours surveying our house, walking through all the rooms, taking measurements. The contractor then sat us down and gave us a 15 minute sales pitch trying to sell us a $****** foundation repair, we told him we called just to have the door fixed, he said they don't do jobs like that. Absolute waste of time, very shady and predatory.
Childers Brothers, Inc. Response
04/18/2024
We apologize for the inconvenience. We are a foundation repair company so it is our responsibility to dig into to the symptoms of your home and see why your home is having trouble. We relay our findings and a plan to address the root of the problem. The last thing I want you to do is give wrong advice on a symptom just to get a project and it be a bigger issue. I appreciate you letting us come look at your project and I totally understand if it’s not the way you want to address the door issue. I appreciate your time and the opportunity.Review from Sherrie C
5 stars11/26/2023
Josh A. was great at explaining the process needed to stabilize foundation . The whole crew was great to work. They had great work ethics. They went above and beyond to make sure things were taken care of. They cleaned up after job was finished. Very pleased with the entire crew.Childers Brothers, Inc. Response
04/18/2024
Thank you Sherrie for your comments! We are so glad that we got to help you with your home.Review from Judy C
5 stars10/05/2023
AMAZING professionalism and expert work: The initial assessment on a needed area at my home, Donovan was very honest and detailed. The meticulous concrete work on one side of the home from John and crew was stellar! I am extremely pleased with the beautiful and careful concrete work. I highly recommend Childers Brothers Inc. All staff take pride in their work. Thanks to Melissa and owner Cory as well.Review from Emma G
4 stars06/23/2023
The team was great coming out to get the job done! Our representative that got our project started and scheduled was amazing as well. The only hiccup came after the project was complete as we signed for a monthly payment plan, and when I called to figure out how to do that, they originally had no record of that. Currently just waiting on the people we have to pay to get back to us with information! Otherwise, Childers’ Brothers was absolutely amazing.Review from Patsy G
5 stars05/31/2023
I was impressed with the service! All the people involved were very friendly and answered all my questions. The sunroom floor looks amazing. I would definitely use this company again.Review from Martha R
5 stars03/13/2023
My window now closes. My door now opens. Slade and his crew were meticulous in handling that huge drill so close to sunroom windows. John and his crew left my patio steps better than they were originally. And he followed up to finish all the details. Couldn’t have been more professional.Review from Glenda C
5 stars11/26/2022
They communicated with us through the process and were punctual and courteous.Review from Phillip W.
1 star03/08/2022
We hired Childers Brothers Inc. to work on our house twice. Once to stabilize a garage wall and once to stabilize the South side of our house. The use of "Helical Piers" seemed logical. After the stabilization of our South side wall we experienced more cracking on that side of the house and contacted Childers Brothers Inc. I contacted the company and they did send someone out. The new cracking couldn't be their fault. I understood from them that the level was rising not dropping(?) I have hired a second company who has discovered that Childers Brothers Inc. used cinder blocks on top of the "Helical Piers." The blocks had been placed with only about a third of the block under the house. The piers were off set away from the house about a foot. The use of cinder blocks, their placement and shifting explained why my house continued to suffer more damage. "Helical Piers" sound logical but cinder blocks were still used and the placement was not right. In addition, we had to have our sprinkler system that they damaged fixed at our own expense.
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