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Find a Location

Neighborhood Garage Door Service, Inc. has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNeighborhood Garage Door Service, Inc.

    Garage Door Repair
    Multi Location Business

    Current Alerts For This Business

    Advertising Review:
    On December 12, 2018, BBB notified Neighborhood Garage Door Service, Inc. of a concern in the advertisement viewed on the company's website.

    Specifically, BBB noted that the company uses the term "Limited Lifetime Warranty". Per BBB's Code of Advertising section 20, when using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale and when advertising "lifetime" warranties or guarantees, the advertisement must clearly and conspicuously disclose its intended meaning of the term "lifetime".

    As of December 26, 2018, Neighborhood Garage Door Service, Inc. failed to respond to BBB's inquiry.

    Additional business information

    Additional Info:
    Kyoung Lee, principal of Neighborhood Garage Door Service, Inc., is also listed in the following BBB files:

    Global Distribution Services, Inc. in Carrollton, Texas. This Business Review can be found at: https://www.bbb.org/us/tx/carrollton/profile/garage-doors/global-distribution-services-inc-0875-90248425 .

    Yes Garage Door Services LLC in Carrollton, Texas. The Business Review can be found at: https://www.bbb.org/us/tx/carrollton/profile/garage-door-repair/yes-garage-door-services-llc-0875-90624171 .
    See all additional business information

    At-a-glance

    Customer Reviews

    1.04/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Neighborhood Garage Door Service, Inc. has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3044 Old Denton Rd. Suite 111-305, Carrollton, TX 75007
      BBB File Opened:
      10/21/2015
      Years in Business:
      26
      Business Started:
      9/1/1997
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Neighborhood Garage Door Service
      • Neighborhood Garage Door Service Company
      • Neighborhood Garage Door Svc
      • Garage Door Services
      Business Management
      • Kyoung Lee, Executive Director/CEO
      Contact Information

      Principal

      • Forrest Perry, Vice President

      Customer Contact

      • Forrest Perry, Vice President
      • Kyoung Lee, Executive Director/CEO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      31 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/30/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Job was not completed. They kept me waiting for the technician to come back to complete. Then called just before arrival time to inform me they would charge another service charge of over $160.00. Job was not completed the first time. ($551.54) He was at my home less than 1 hour. Over charged for job the first time.
      Read More

      Customer Reviews

      28 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bernadine H

      1 star

      09/08/2023

      Fast talker,tighten a s**** oil hinges. Charge me too much never again. WOW..IM ******. DONT USE THEM. I give them zero star. Not a member of the BBB.

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

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