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Find a Location

Classic Kia of Carrollton has 1 locations, listed below.

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    Business ProfileforClassic Kia of Carrollton

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/2/2024

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2920 N Interstate 35E, Carrollton, TX 75007-4634
    BBB File Opened:
    12/15/2016
    Years in Business:
    8
    Business Started:
    11/20/2015
    Business Started Locally:
    11/20/2015
    Business Incorporated:
    5/16/2015
    Accredited Since:
    1/2/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Classic K Carrollton, LLC
    • Classic Kia Carrollton
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Sa:
    8:00 AM - 7:00 PM
    Business Management
    • Mr. Jesse L. Hull, Managing Member
    Contact Information

    Principal

    • Mr. Jesse L. Hull, Managing Member
    • Ms. Kerstein Parks, Controller
    • Mr. Thomas Durant, President

    Customer Contact

    • Mr. Jesse L. Hull, Managing Member
    • Ms. Kerstein Parks, Controller
    • Mr. Thomas Durant, President
    Additional Contact Information

    Fax Numbers

    • (972) 798-6999
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought *** ****** 2021 model with fully warranty covered by the dealer, Classic *** of Carrolton, Carrolton, This being my first car after my studies I had so much dreams about the car, but suddenly transmission failed , I had to toe to the agency and they refused to fix the tranmission part , though warranty was there , water went inside the part, this is ridiculous because , I drive sparingly and careful with the vehicle handling. There was no way the would have gone because the car was fully covered vehicle. Therefore I need a replacement of this car or refund the full amount to me
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donna C

    5 stars

    07/30/2023

    I wish I could give this dealership 10 stars!!! They are superior with customer service! They are ethical, honest, and just really good people who run a dealership! From ***********, ***, to **** (the manager that helped me out TREMENDOUSLY with my baby), to the finance manager who helped me buy my dream car at my dream price, everyone went above and beyond! I have 4 kids, 3 of whom were there, and they weren't phased! We all felt respected. I would *********% buy from them again! I drove an hour each way to get to Classic Kia of Carrolton and I will do it every time I buy a car in the future! Top dollar for my trade in and easiest negotiation and purchase EVER! They even got me a better interest rate than my credit union!

    Local BBB

    BBB serving North Central Texas

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