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Business Profile

Used Car Dealers

Elder Mitsubishi

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Elder Mitsubishi's headquarters and its corporate-owned locations. To view all corporate locations, see

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Elder Mitsubishi has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Crystal T

      Date: 10/10/2023

      Horrible companythey sold me a car with expired temporary plates, didnt call me when my actual plates came in..now my brand new car keeps getting a service message but they cant find anything wrong and I just have to deal with it..$950 car note and my 2023 outlander is not in good condition and they wont do anything about it

    • Andreina M

      Date: 08/21/2023

      Terrible Service Experience at the ******************* in Town I am writing this review to express my extreme dissatisfaction with the service I received at Elder service center, the only service center available in our city. My recent experience there has been nothing short of a nightmare.I initially took my car to this place for a routine checkup. However, to my dismay, they not only failed to address the issues I had pointed out but also managed to cause additional damage to my vehicle. I have attempted to have this issue rectified on more than four occasions, yet each time, the problem remains unresolved.One particularly frustrating instance involved leaving my car at the service center for more than four days. Not only did they fail to provide me with a temporary replacement vehicle, but when I finally received one, it was not only dirty but also an outdated model that was in no way comparable to or even remotely similar to my own car.This whole ordeal has been the single worst service experience I have encountered to date. It is disheartening to realize that Elder service center is the sole service provider in our city, leaving me with no alternative options. The lack of accountability, poor communication, and apparent disregard for customer satisfaction have left me thoroughly disappointed.I urge anyone considering using this service to think twice before entrusting their vehicle to them. The subpar service, lack of professionalism, and unwillingness to address and rectify their mistakes have left me utterly frustrated. I hope that my review serves as a cautionary tale to others and that improvements are made to prevent anyone else from having to endure such an agonizing experience.

    Elder Mitsubishi is NOT a BBB Accredited Business.

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