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Business Profile

Auto Repairs

FM 78 Automotive Center, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJarrod A

    Date: 12/27/2023

    1 star
    *** waited almost a year for my **** **** truck engine to be replaced and put into my truck. Constant lies about why they couldnt call me to give me an update after I found a new engine block myself because they didnt look when they said they would find one for the truck. They outsourced the rebuild and then tried to charge me more after they got the engine back saying they had to warranty it when the shop that rebuilt it gave the engine a warranty. Theyve had over 2 months just to install the new engine that they had rebuilt somewhere else. Now because they fired their technician to install it and couldnt give me a date to install it today I am going to have to pick it up and have it installed by someone else. What a terrible company and situation. Worst is *** referred over 2 others that have also had issues. One who will be writing a review as well had to get the police involved. What an awful company! Ive had them work on another FM truck that they lied to the insurance which delayed me being able to have it fixed. Its one thing to be overcharged for service its another to be constantly lied to waiting patiently and then having to pay extra to tow it to another shop to get fixed. I havent written many negative reviews because I know how things happen and people make mistakes but this goes beyond a mistake. They dont care about their clients. Im more upset because I referred them now 2 others that have also had terrible experiences.

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