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Find a Location

CLC Roofing, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCLC Roofing, Inc.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/10/2000

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    CLC Roofing, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      200 E Belt Line Rd Ste 203, Coppell, TX 75019-4725
      BBB File Opened:
      3/9/2000
      Years in Business:
      24
      Business Started:
      3/7/2000
      Business Started Locally:
      3/7/2000
      Date of New Ownership:
      3/7/2000
      Business Incorporated:
      3/7/2000
      Accredited Since:
      4/10/2000
      Type of Entity:
      Corporation
      Alternate Business Name
      • CLC Roofing
      Business Management
      • Mr. Chad Cross, President/Owner
      • Mrs. Kimberly Scott, Office Manager
      Contact Information

      Principal

      • Mr. Chad Cross, President/Owner

      Customer Contact

      • Mr. Chad Cross, President/Owner
      • Mrs. Kimberly Scott, Office Manager
      • Ms. Lynee Cross, Vice President
      Additional Contact Information

      Fax Numbers

      • (972) 304-5306
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/20/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      1st roof change : by **************** on October, 2011 - missed installing splash guards numbering 5 causing damage to exterior walls due to rain water flowing down walls and entering our house through weep holes in 2 places in the house. At that time I did know that missing splash guards was the root of the problem. Spent $300 to clean out the stains from the wall caused by repeated overflow of gutters due to no splash guard protection.Second Roof and gutter change: by ************************* on August, September, 2019. He installed one of the misses made in 2011, but missed all the other 4 and is refusing to install it now as he says these splash guards were not there prior to second roof change. I learnt about the root cause just recently when a neighbor pointed out to me the reason for the issue. I sent an email to ******************************* which ******************* the owner said he never checks those emails. So I sent the email to ******************************* I called his ************** and asked when he will return to the office, her answer was "its none of your business" and hung up. This business needs to be shut down. Water is flowing down to the driveway from the either sides of the upstairs bedroom window, due to no splash guards. Fix we NEED URGENTLY: INSTALL THE SPLASH GUARDS THAT SHOULD HAVE BEEN INSTALLED IN 2011 AND 2019 AS INDICATED IN THE PICTURES ATTACHED. *************************, the guy who did the roof in 2019 came. He was talking over me and said he will not install the missing splash guards, sat in my driveway for at least 10 to 15 mins, saw him take several pictures of my house before he left. ******************* insisted that ************************* will be the guy who will come again to examine my roof. I asked him to send someone else, Here are pictures of the grand home builder provided splash guards
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      David B

      5 stars

      06/29/2023

      I met ********************* when she came to my door offering to do a roof inspection. I agreed since there had been several hail storms recently. The *** inspector did a thorough job with lots of details and photographs. I notified my insurance agency who sent a claims adjuster to assess the damage. The claim was approved. **** then sent another *** inspector to check the insurance claim details for omissions and errors. There were several found and *** handled submitting a supplemental claim to my insurance company for those items.During this time I had several phone calls and text messages with **** working through details of the job. I also talked to the *** owner, *******************, about a few items and he explained them plainly and in detail. All my questions were answered quite well and project planning started.*********************, the project manager, met me before the job start date to do a walk around of the property. I pointed out things to be aware of and some roof issues that needed repair. He noted all of these and answered my questions. ****** was on the job site during the project and up on the roof quite a bit observing progress.On the project start date the roofing materials were delivered virtually silently at 5 AM so there was no delay in waiting for materials. *********************** was the crew chief on the job. *** has a large roofing crew and **** directed the work very efficiently. The crew really cares about quality. They repaired many decking issues that probably date back to the original construction. The crew members were very polite and proficient in their work.As the project neared completion there were several crew members sweeping the grass with magnets and picking up every little bit of debris from the job. The clean up was exceptional.I am more than satisfied with the results, the quality is excellent and the street view is great. I enjoyed working with ****, ******, and **** very much. If I need roofing again I will definitely call CLC roofing for the job.

      Local BBB

      BBB serving North Central Texas

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