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Find a Location

Integrity Urgent Care has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Integrity Urgent Care

      3010 E Business 190 Ste 254 Copperas Cove, TX 76522-2517

    • Integrity Urgent Care

      2520 Trimmier Rd Killeen, TX 76542

    Business ProfileforIntegrity Urgent Care

    Clinic
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Integrity Urgent Care has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Integrity Urgent Care

        3010 E Business 190 Ste 254 Copperas Cove, TX 76522-2517

      • Integrity Urgent Care

        2520 Trimmier Rd Killeen, TX 76542

      Location of This Business
      3010 E Business 190 Ste 254, Copperas Cove, TX 76522-2517
      BBB File Opened:
      2/4/2019
      Years in Business:
      7
      Business Started:
      10/3/2016
      Business Management
      • Ms. Rachel Harvey, Clinic Manager
      • Ms. Kristin Meatte, Manager
      Contact Information

      Principal

      • Ms. Rachel Harvey, Clinic Manager

      Customer Contact

      • Ms. Rachel Harvey, Clinic Manager
      • Ms. Kristin Meatte, Manager
      Additional Contact Information

      Fax Numbers

      • (254) 577-5645
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/15/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Two separate Refund Checks from Integrity Urgent care were sent to *************** of ************************************************************************************* or phone contact. Once opened the checks, both checks had two separate serial numbers. In attempt to cash both checks at local bank, ******************* ***** on 06/04/2022. Both checks were cashed with no issue or any notification of a false check or voided check. 5 days later on 06/09/2022, I checked my bank account at ******************* *****, a negative impact of my bank account of the account $-102.28. Within an hour the contact was made to Integrity Urgent Care in regards to the issue above, Spoke with Management by the name of ******* who asked me to provide bank statements which were sent via Email. Once email has been sent ******* then assured me this issue will be sent to upper management of the account department. Also inform *******, ******************* ***** will continue to make charges on my account until the negative amount will be paid off. ******* than voiced an understanding in regards to this statement and later stated continue to send an email of the charges made on the account, I voiced an understanding. 06/09-06/15 I have been in contact with Integrity Urgent Care and *******, to inform me no process has been made and still pending a review on the issue at hand. Today, 06/15/2022, ******************* ***** charged my bank account $34.00 due to account still in a negative affect, with leaving my account with a total $-136.28. Again in contact with Integrity Urgent Care and spoke with Supervisor ***** in regards to the issue at hand & stated We, Integrity Urgent Care are not responsible for the charges made on the account, as I was not entitled to the second check. However prior to both checks being sent out to my home address, no contact has been made to make me aware of the second check being void or sent be mistake nor was ******************* *****, due to the charges that were made on my account

      Customer Reviews

      0 Customer Reviews

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