Business ProfileforTLC Development Centers

As a first time mom , every parent wants the most suitable daycare for their child. I enrolled my daughter here due to her being a covid baby and no interaction with other kids. Around late July my daughter started and it's been one disappointment after another. Cameras here are subjective, you pay for them if you elect to have them , but you can't watch all day. I did in the beginning indeed watch all day, there was no issues with staff until i had watched the camera one day and addressed my daughter being fed with the same spoon as another child I wanted to jump through the roof. Upon my arrival i was made approval with my request to speak with management/ owner. Everything was addressed but seemingly went downhill from there . I was told that my daughter would have a special sitting/tray so i wouldn't see that again. I never seen this device. I was told staffing was then short handed. I understood as that's what most businesses are facing now. I was told by owner that due to short staffing (i guess from luck of the draw) my kid was one of the ones being sent home until new staff was trained. I was in compliance with the request and had then my daughter 2 weeks... then 3 weeks.. which Is the time that was given to me minimally to get new staff trained and ready . I reached out a Friday/Monday due to needing care for Monday and seen 2 teachers on camera. I reached out to request my child come in due to needing work arrangements and calls were screened by Lana at front desk. My call was Ignored and i was sent an email explaining they are worried I'm watching the cameras and my child isn't there and deleted me off the camera. I was never able to put in my request to bring her due to sufficient staffing at the moment instead i was talked at like a child . I had tried to address with management when i iPhone has cascading windows like the 10,11,12 , background apps keep running so i always look like I'm on camera more than i really am i was told they have concerns