Business ProfileforA/C Rescue, Inc.

November/December 2023 I was contacted be ** rescue via American Home Shield. the contractor arrived to repair a furnace issue and decided it was too old for repair. **Repair then tried to quote me a large fee to replace the entire furnace even after the *** warranty fee. I asked why these costs were so high? I spoke with a clueless individual at the company who turned out to be the owners Son, he went on about permit fees and UV coatings etc. when I told him dont worry about any of that, he said they have to get permits from the city. When I told him I can get permits very easily as long as they have a TX ** lic. As a business owner in my city, I am well versed on the permitting process and the permits are no where near the prices they quoted. I spoke with the owner who proceeded to talk to me for 45 minutes on how his technicians have to eat and how they have so many years of experience etc.etc. I advised him, your business matters are none of my concern. you can either perform the work you were contracted to perform by ***, or you can tell them you don't want to perform the work and it'll get done by a reputable company. The owner then told me he wants to be "honest" and do the right thing especially since there is an elderly person living in the home. I said Okay... he agreed to send a "senior" tech to my home to inspect the unit. I agreed to have this done. The tech arrived and installed a board and the furnace was up and running in less than an hour.NOW 4/17/2024 I notice the upstairs ceiling getting wet (air conditioners are starting to run) I immediately went into the attic to notice the same unit the company "repaired" in the winter was now overflowing in the ** drain pan. I noticed pan was not draining I scooped out the water and noticed the drain line clogged. I took it apart to find a bottle cap had been wedged into the pvc elbow in such a way it had to be taken apart and placed there on purpose. sabotaged by ACRescue.