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Find a Location

Dallas Stamped Concrete has 1 locations, listed below.

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    Business ProfileforDallas Stamped Concrete

    Custom Concrete

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2726 Locust Ave, Dallas, TX 75216-6540
    BBB File Opened:
    12/3/2020

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    08/31/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We hired Dallas Stamped Concrete to redo or backyard patio that was already in existence as well as expand the patio to make it larger. They finished the job in Mid April of this year (2021). We recently discovered that one of the sections that was brand new is fully cracked. I sent a photo and a text asking Samuel to come look at it on Monday, August 9. He stated he would swing by the next day. We never saw him so I followed up later in the week and he said he'd stop by Thursday or Friday. Never saw him so over the weekend I reached out again (8/14) and heard nothing so I sent another text on Monday, 8/16 and still nothing. Sent another text on 8/20 addressing his no response and no show and he said the weather prevented him from getting out and he would be by next week. The last text I sent was on Wednesday, 8/25 asking me to inform me when he would be out so that I could ensure either myself or my husband was home. I have not heard from him again.

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Rish K

    1 star

    10/18/2022

    We engaged Dallas Stamped Concrete to extend our backyard patio last year (mid 2021). ********************, the owner of the business was very cooperative initially, offering promises to address any issues promptly and a five year warranty on the workmanship. We started noticing issues though with the quality of his work and his response in addressing them promptly mid way through the project. He would not react well to any questions or suggestions. The team did not complete the sealant work initially and said they would need to come back for the final coat in a few days. When I did not hear back, I reached out to ****** and he kept pushing the date out. I finally was able to track him down at the location of another project and stayed there till he had one of his team members come to finish the sealant work. Now after a year, we have started to see cracks in the extension he built. I reached out to him regarding the issue and he asked to send pictures of the defect, which I did but have not heard back. I think he picked up the phone not knowing that it was from an existing client and now that he know this is regarding the bad quality of his work, he has stopped responding to texts or calls. Stay away from this company for any work.

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    BBB serving North Central Texas

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