We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financing

Phoenix Financing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financing.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    06/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have told this company two days in a row to delete my telephone number from their computers. Their phone callers are also rude using 4-letter vulgarities with their "supposed" customers.

    Business response

    06/27/2024

    Our company, Phoenix Financing, LLC has been closed for operations for a few years now. We have had people in the past get us confused with other copanies with similar names in the past like Phoenix Financial. Please understand we have not made any calls to you and advuse you to find the correct company that is calling you. If you need further assistance on this matter you can reach us at ************. Thank you.

    Customer response

    06/29/2024

    I am rejecting this response because:  ************ is scamming me and I want them to completely delete my records. If this is not handled appropriately, I will file a lawsuit against this company for abuse of a client. Thank you

    Business response

    06/29/2024

    ********************: I understand your frustration and I am willing to help you figure out who the correct company is that is calling you but to do that I would need you to answer the questions listed out below. That way I can direct you in the right direction:


    -What exactly is making you think that its us making the calls to you and not another company by a similar name that you might be confusing us with? 
    -Do you have a specific account number associated with a loan you had with this company? 
    -Do you have the companys address on an agreement you made with this company so we can compare it and make sure its the correct company? 
    -Do you have the name of the person calling you? 
    -Has this person told you what the call is about or in reference to (maybe a certain product that you financed)? 


    The reason I am asking these questions is because to make phone calls to you there would have to be a person making the calls and a reason for the call. And we do not have any employees working for us now or even in the past few years to be able to even call you. We dont even have an office or even a phone number associated with this company anymore. Our Phoenix Financing LLC only exists on paper as an LLC but has zero business operations. 


    If you provide the information above I should be able to quickly do some research and help you find the correct company. 

    Respectfully,
    *************************

    ell us why here...

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

A-

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

539 W Commerce St # 1887

Dallas, TX 75208-1953

Get Directions
(512) 837-4618

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.