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Business Profile

Lawyers

Baron & Budd, P.C.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/25/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My family and I have been dealing with Baron and **** for years trying to get the payment for a mesothelioma claim. Six years ago, we all filled out the required paperwork and had it notarized. Never heard anything. We contacted them again this year (yes, we dropped the ball but so did they). We were sent paperwork and all filled it out within the week and returned it. We have called multiple times and no one will speak to us or return calls. It is always an answering machine, every day no matter the time. No phone calls are ever returned and we have received nothing in the mail.

    Business Response

    Date: 07/30/2024

    We have spoken with our client and addressed the questions and concerns to her satisfaction.We are unable to disclose further details due to attorney-client privilege.  Thank you.

  • Initial Complaint

    Date:04/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was taken on as client for medical case 12 years ago. I was told i would be taken on as an individual case was put in a group settlement. Got the agreed settlement papers amount 5 years ago. Still not received my settlement money. They gave me the run around for two years the same story no updates on case then the next year was all stellment will be paid out with in the next year. That was 3 years ago. They gave me someone direct to contact for the past year. They kept saying it was still in something called epic. They still can't tell me the actual amount I will receive out of the amount of the settlement that was awarded to me. Then my direct contact didn't answer my calls anymore and now the number disconnected when I called the office I can't get throw must of the time and then when I do get through they send me to someone else voice mail and get no calls back. So not only did I pay 40% of my settlement in lawyer fees when they made the despite against my medicail insurance company they settled with them for doctor *********** and a whole other surgery non related to the claim so I am thousands of dollars to unrelated medical expenses

    Business Response

    Date: 08/02/2024

    While we are unable to divulge the substance of our communications with our client due to attorney-client privilege, we received a message that our client was trying to reach our firm on April 23, 2024. Upon receiving said message, we promptly reached out to and spoke with our client that same day. We did not respond to the Better Business Bureau complaint filed by our client until now because we did not receive the complaint information until August 2, 2024. If there are any additional questions, I can be reached at ************************************ Thank you. 

  • Initial Complaint

    Date:12/31/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Been working with ****** and **** since 2019. Had to redo paperwork many times, case has had zero attention. They could not locate my mom's medical records though she was only in 3 places and we gave them to them. No response from them and now we get our settlement paperwork and their is a lein from Optum that Optum knows nothing about, nor do we. Now they suddenly won't respond to us. Yet there is 38k missing from the settlement. This place is just horrible. Where is the 38k ****** and ****? How many other customers did you tell had lien but really did not? This is fraud!!! I want contact with case numbers and an explanation of where over 38k went without any notification or communication from ****** and ****. Again, Optum has no lien, so again....fraud! We aren't signing anything until you tell us what happened to the money..every *****!

    Business Response

    Date: 01/10/2024

    We have spoken with our client and are addressing all of his questions regarding this matter. While we are unable to provide any further detail on this platform due to attorney-client confidentiality, our client can always reach our office by calling us at *************.

  • Initial Complaint

    Date:12/26/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been involved in a class action lawsuit going on 10 years now and finally signed the settlement paperwork two weeks ago but since then I havent heard anything and when I call and leave a message I get no return call or my money. I cant even get a copy of what I signed. My issue started in 2006 and has grown exponentially. Im now homeless and unable to work so I feel like ****** and **** are taking advantage of my situation only compounding the problems even more.

    Business Response

    Date: 01/09/2024

    We have spoken with our client and addressed his questions and concerns to his satisfaction. We are unable to provide any further detail on this platform due to attorney-client privilege. Should our client have any further questions, we strongly encourage him to contact our office directly by calling **************.

    Customer Answer

    Date: 01/17/2024

    I have reviewed the business response and accept this resolution, although its not truly a  resolution. They only told me that Im going to have to continue to wait. My notifying the lawyers of my homelessness did nothing. Im still homeless and waiting. 

  • Initial Complaint

    Date:10/27/2023

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We have signed our settlement paper work months ago and our case was opened in 2019 against roundup which killed our mother. We were told at the end of 2023 that our funds would be sent shortly after. We have had to sign several more documents and now we are being told it is being held for the lein release company and they have to wait on them so the funds can be released. I continue to call *********************** who is a legal assistant and has been so friendly and has always trys to find something out but always ends up with saying there is no check yet but please keep trying to call every couple of weeks to see if there are any updates. Every time we talk to them there has been some sort of problem or just told that it is out of there hands and we have to wait just a little bit longer. It is extremely frustrating knowing we settled in December 2022 and are still waiting for the funds to be distributed. Also we always have to contact them for updates. They have never called us with the updates. It makes us wonder who is getting all of the interest on the money that is just sitting in limbo

    Customer Answer

    Date: 11/07/2023

    I was contacted by ***** with.Baron & **** And I need to let you know that the complaint has been resolved

    Business Response

    Date: 11/09/2023

    We have spoken with our client and addressed her questions and concerns to her satisfaction. We are unable to provide further detail on this platform due to attorney-client privilege. Thank you. 

    Customer Answer

    Date: 11/15/2023

    I have reviewed the business response and accept this resolution. I was contacted by ***** with.Baron & **** And I need to let you know that the complaint has been resolved

  • Initial Complaint

    Date:03/30/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been dealing with ***************************** since late 2017 when I was diagnosed with *** Lymphoma. I was told it would take about 5 years in total. Finally in August of 2022, I received the settlement offer. In the offer, it stated that the settlement could take as long as 6 months from then for the payment. I signed the settlement papers and returned them immediately. From what I understand, ***** has long paid the Mon lump sum to ***************************** for their clients. Finally in February, I began calling Baron@**** for updates. Someone would return my call but only to tell me its taking longer than expected and that theyre back logged from the Pandemic. The next time I called, they now told me it could take another year. I dont understand why its taking so long when the Settlement papers were signed and returned 8 months ago, Im starting to feel like they are never going to release the funds I am entitled to. They tell me to call back every couple of weeks because they may have more information and each time I call, they say nothing has changed or the case has not been updated. Nobody knows seems to know anything. When I check their portal, it says my case is in the work up stage. How can that be when. I already signed the settlement papers??? Please help me get some answers. Thank you!

    Business Response

    Date: 04/12/2023

    We have spoken with our client and addressed her questions and concerns to her satisfaction. We are unable to provide more detail here due to attorney-client privilege, but our office remains available to answer any future questions our client may have. We can be reached at *************. 

    Customer Answer

    Date: 05/18/2023

    I have reviewed the business response and accept this resolution. 

  • Initial Complaint

    Date:06/11/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been dealing with Baron & Budd for my essure case for over 8 years now. Last year I received my settlement statement and was told I would be receiving a check in the mail within the next few weeks. After calling a few months later I was told it'll now be at the end of the summer. Summer came and gone still nothing. I proceeded to call again (and mind you, you never get to directly get to speak to anyone for at least a few days) I was now told it'll be here by the end of the year. New year came and gone and still nothing. I'm still calling monthly like they told me to, to check the status of my settlement (again still waiting days for a return call back). Now we're in June a whole year later with still nothing. I'm very disappointed in the lack of communication with this company. If I never called them would I have been updated? The settlement money was already paid to the attorneys so I'm not sure why it's taking so long. At this point I feel as thou I have been scammed by Baron & Bud and I hate to say that as in the beginning of everything they were great. It really felt as thou they truly cared, it felt nice to have a company have my back after everything my body went thru and is still going thru.

    Business Response

    Date: 08/01/2022

    Business Response /* (1000, 5, 2022/06/24) */ We have spoken with our client and addressed her questions and concerns to her satisfaction. We are unable to provide additional detail due to attorney-client privilege. Consumer Response /* (2000, 7, 2022/06/27) */ (The consumer indicated he/she ACCEPTED the response from the business.)

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