Business ProfileforFreeman Honda

On November 21 2022 out of the blue my 2016 Honda Accord did not start. The vehicle purchased from Freeman Honda Dealers in the year of ************************************************************* attempt to turn over. So I did what every other person that has a problem with a dealer bought car does and took it to the Honda dealership and they took my car no problem. A month passes and on December 30, 2022 I payed over 6,000.00$ for the bill given to me from Freeman Honda dealership and they turned my car over to me working, but that lasted only 5 months as on May 14, ************************************************************************************************************* even attempt to turn over. Upon arrival back at the Honda dealership to inform them that the repairs they provided for my car were not the problem. They took my car and within the month on June 20,2023 I received a call that my car was ready and upon arrival at the dealership. I paid an additional bill of 814.32$ believing that my vehicle was ready. Well that was not the case as the vehicle started but very quickly turned off, not even making it out of the parking spot much less the parking lot. After a couple attempts thinking it was the gas, I went back into the dealership and informed that my car I was called to pick up was actually not ready for me to take as its not working properly. The manager at the dealership ***************** spoke with us and said that she would have her head mechanic come and have a diagnostic test for us within 2 days. Well now its going on 23 days and the same manager ***************** at Freeman Honda dealership has been rejecting my calls, putting me on hold for hours at a time. When I do get in contact with the original customer service provider ***************************** He gives me the run around quoting I havent been told anything from my manager however now its gotten to the point where not even ************** is answering his calls at the dealership. Please help!