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Find a Location

Rusty Wallis Honda has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rusty Wallis Honda

      12277 Shiloh Rd Dallas, TX 75228-1510

      BBB Accredited Business
    • Rusty Wallis Honda

      11300 E Northwest Hwy Dallas, TX 75238

      BBB Accredited Business

    Business ProfileforRusty Wallis Honda

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1976

    Years in Business: 63

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Rusty Wallis Honda has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rusty Wallis Honda

        12277 Shiloh Rd Dallas, TX 75228-1510

        BBB Accredited Business
      • Rusty Wallis Honda

        11300 E Northwest Hwy Dallas, TX 75238

        BBB Accredited Business
      Location of This Business
      12277 Shiloh Rd, Dallas, TX 75228-1510
      BBB File Opened:
      1/1/1963
      Years in Business:
      63
      Business Started:
      1/1/1961
      Business Started Locally:
      1/1/1961
      Date of New Ownership:
      1/1/1982
      Business Incorporated:
      1/28/1984
      Accredited Since:
      2/1/1976
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Allee Corporation
      • Rusty Wallis Collision Center
      Hours of Operation

      Primary

      M:
      7:00 AM - 9:00 PM
      T:
      7:00 AM - 9:00 PM
      W:
      7:00 AM - 9:00 PM
      Th:
      7:00 AM - 9:00 PM
      F:
      7:00 AM - 8:00 PM
      Sa:
      8:00 AM - 8:00 PM
      Business Management
      • Mr. Rich Starr, Service Director
      • Ms. Penny Holder, Executive Secretary
      • Mr. Rusty Wallis, Dealer Principal
      • Mr. Ondra Calvert, General Manager
      Contact Information

      Principal

      • Mr. Ondra Calvert, General Manager
      • Ms. Tammy Wallis, Vice President

      Customer Contact

      • Mr. Rich Starr, Service Director
      • Ms. Penny Holder, Executive Secretary
      • Mr. Rusty Wallis, Dealer Principal
      • Mr. Ondra Calvert, General Manager
      • Ms. Tammy Wallis, Vice President
      Additional Contact Information

      Fax Numbers

      • (214) 321-0048
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/19/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I purchased a 2021 Honda Pilot in 2021. It had 7 miles. This year alone I've taken my car in for transmission problems. The first time, my car was still under factory warranty. Now, its under my extended warranty and now its when it needs a new transmission. They've kept my car for 9 days and it's still not ready. My warranty only allowed a car for 5 days I've reach out to ********************************************************* who is the General Manager by phone and email with no response. I dont understand why it takes so long and why is the customer responsible to picking up a rental car instead of getting a loaner from the dealership who sold us a defective car to begin with.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vinny S

      1 star

      12/04/2023

      Stay away. This place does not inspect its used vehicles before reselling them to the public, nor does it care about the safety of its customers.The Honda CRV I purchased from them only lasted a few months because the wheel practically fell off while driving the speed limit on a side road.Fortunately, it didnt happen on a highway.For peace of mind, after the incident, I called the dealership, requesting them to provide me with documentation showing the vehicle was thoroughly inspected before selling the car to me.All I was looking for was something that showed they inspected the brakes, control arms, tires, etc. (basic safety checks)Interestingly enough, all they provided to me was the state inspection report. Nothing else For what its worth, this is the first time I posted a negative review in my life, but I felt it was necessary because they think its okay to put a person's life in danger.DONT BUY FROM THEM - ESPECIALLY A USED VEHICLE

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