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Find a Location

PureFit KETO has 1 locations, listed below.

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    Business ProfileforPureFit KETO

    Additional business information

    Additional Info:
    On June 22, 2018, BBB Serving North Central Texas received a BBB Scam Tracker submission concerning PureFit KETO.

    Specifically, the submission details consumer confusion regarding PureFit KETO's claim that the product is supported by Shark Tank judges and was featured on ABC's Shark Tank.

    BBB has confirmed that the images appearing on PureFit KETO's website were taken from a separate Shank Tank episode that does not mention PureFit KETO. Internal research has been unable to locate any episodes of Shark Tank that featured PureFit KETO.

    BBB NCTX has multiple concerns regarding the company's marketing claims. The company's website claims that its PureFit KETO supplements can achieve dramatic weight loss results with little to no effort, advertises a "100% money back satisfaction guarantee", claims that the products are "100% clinically proven", contains "all natural ingredients", is "GMO Free", is available for a "limited time only", and also claims the product is "the easiest way to burn fat".

    It is unclear whether consumers will be charged a continual fee after purchasing products, also known as a "Negative Option", since the terms included on the company's website fail to disclose this.

    Notably, the company has also advertises "UPDATE: Due to popular Social Media & TV demand our stores are struggling to keep supply in stock. As of Tuesday, 6/26/2018 we do have a limited supply IN STOCK and ready to ship within 24 hours."

    It is important to note that this advertisement continues to update on a daily basis, and presumably has been since the website was first launched on April 4, 2018.

    BBB advises consumers to seek medical advice before taking any supplements. BBB has attempted to contact the business to seek substantiation for its advertised claims, yet the company provides no contact information on its website or social media. As such, BBB has determined that this website represents a high risk type of business category, and consumers should be advised to take caution before ordering products.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Dallas, TX 75201
    BBB File Opened:
    6/26/2018
    Alternate Business Name
    • Pure Fit Keto
    • Platinum-Support.com
    • Fit Club Keto Platinum
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/27/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Order on 11/7/2023 received on 11/17/2023 returned and have receipt for 12/3/23. On Tuesday, November 28, 2023 at 12:17:17 PM CST, Support <**********************>> wrote:> > > Hello,>> Thank you for reaching out to customer service!>> As per our return and refund policy, if for any reason you are not > fully satisfied with our products, simply return any unopened products > within 30 days from when the order was placed and a refund will be > issued.>> Should you have any other questions or concerns, please reply to this > email or call us at the toll-free number below.>> Sincerely,> Customer Support > ************** I'm refused refund because I didn't RAM. Then was offered $100.00 then $120.00 and now told after 30 days and I get nothing.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marla S

    1 star

    07/10/2021

    This is a scam...I thought I was just purchasing the "trial" at like $14.99 not realizing that somewhere in the small print (I never saw it) that you are signing up for a full blown account. Without even letting me know I got 2 charges on my debit card. One for $93.47 & one for $89.99. I called and they told me of the "14 day trial", if you don't cancel, well then you have signed up. So ******. at first they were only going to give me back 30%, I said no and they went to 59%. Total *** This is a scam...please don't fall for it.

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