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Find a Location

Shop Miss A has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Shop Miss A

      10155 Technology Blvd E Dallas, TX 75220-4324

    • Shop Miss A

      3880 Irving mall Irving, TX 75062

    Business ProfileforShop Miss A

    Online Retailer
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Shop Miss A has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Shop Miss A

        10155 Technology Blvd E Dallas, TX 75220-4324

      • Shop Miss A

        3880 Irving mall Irving, TX 75062

      Location of This Business
      10155 Technology Blvd E, Dallas, TX 75220-4324
      BBB File Opened:
      7/27/2018
      Years in Business:
      11
      Business Started:
      1/1/2013
      Business Incorporated:
      1/19/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • Miss A Stores, Inc.
      • Baik Brands Inc
      Hours of Operation

      Primary

      M:
      7:30 AM - 3:30 AM
      T:
      7:30 AM - 3:30 AM
      W:
      7:30 AM - 3:30 AM
      Th:
      7:30 AM - 3:30 AM
      F:
      7:30 AM - 3:30 AM
      Business Management
      • Mrs. Jean Baik, Founder/Artistic Director
      Contact Information

      Principal

      • Mrs. Jean Baik, Founder/Artistic Director

      Customer Contact

      • Mrs. Jean Baik, Founder/Artistic Director
      • Ms. Maridia Castanon, Customer Service Manager

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/12/2024

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      Missing items in my order. They've stopped replying to my emails and haven't shipped the missing items I paid for.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jenny T

      1 star

      12/13/2023

      This is the THIRD time buying with this company. I specifically asked for #*** in eyelashes and that number ONLY. I EVEN EMAILED them telling them I do NOT want any ************ & to refund my money if it's not available. Yesterday I received my package and AGAIN they sent me multiple eyelashes that were not #***. Please becareful when buying with this company. Not only did my item arrive wrong, it took 9 days for them to even begin to ship my item. I'd rather pay a little more with a company who respects their buyers. Never will shop with them again!!!

      Shop Miss A Response

      12/27/2023

      We sincerely apologize for the inconvenience caused by the repeated issue with your order. We understand your frustration, especially after specifying your request and preferences.Our team has thoroughly reviewed the situation and took immediate action to rectify the error. Please know that steps have been implemented to ensure this does not happen again in the future.We deeply value your patronage and regret that your experience did not meet your expectations. Your feedback is crucial to us, and we are committed to improving our service to better serve our customers.If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out. We appreciate your understanding and thank you for giving us the opportunity to make this right.

      Local BBB

      BBB serving North Central Texas

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