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About

About This Business

BBB Accredited Since: 4/3/2012

Years in Business: 35

Products and Services

This company offers personal line automobile insurance.

Business Details

BBB File Opened:
1/17/1990
Business Started:
1/17/1990
Business Started Locally:
1/17/1990
Business Incorporated:
1/17/1990
Type of Entity:
Corporation
Alternate Names:
Hallmark Insurance Company, American Hallmark Insurance Company of Texas, Hallmark National Insurance Company, Hallmark Specialty Insurance Company
American Hallmark Insurance Services
American Hallmark Insurance Co. of Texas
Hallmark County Mutual
Hallmark Financial Services, Inc.
Hallmark National Insurance Company
Texas Builders Insurance Company
Hallmark Specialty Insurance Company
Business Management:
Mr. Mark Schwarz, President/CEO
Ms. Elena E Banfi, Corporate Counsel
Mr. James Graves, Director
Mr. Mark Pape, Director
Mr. Scott Berlin, Director
Mr. Christopher J Kenney, CAO/Secretary

Additional Contact Information

Principal Contacts
Mr. Mark Schwarz, President/CEO
Customer Contacts
Mr. Mark Schwarz, President/CEO
Ms. Elena E Banfi, Corporate Counsel
Mr. James Graves, Director
Mr. Mark Pape, Director
Mr. Scott Berlin, Director
Mr. Christopher J Kenney, CAO/Secretary
Fax numbers
Primary Fax: (817) 348-1713
Additional Email Addresses
Primary: Email this Business
Additional Websites
hallmarkgrp.com
Social Media
LinkedIn

Additional Information

Other Resources
Texas Department of Insurance
PO Box 144091
Austin TX 78714
Phone Number: (800) 252-3439
https://www.tdi.texas.gov/

Latest Reviews

  • Rebeca L

    "I was rear ended by a customer of **** **** **********************, **** **** stopped responding because obviously they didnt want to pay, so I filed a claim with my insurance (American Hallmark insurance) where I was introduced to my adjuster ***** ***** with the worst attitude she could possibly have I called to complain and ask for a change they said no so I stuck with her called her three times in a day because even when she said call and leave a message she would never get back to me so she texted me saying to stop calling her to just leave a message and she would call me back (obviously not true) so I said sorry but I need help and she was upset I called her so she told me she couldnt help me anymore. Getting into a car accident is stressful enough and people like this making it worse is not it, specially when I wasnt at fault." ... Read full review

  • CHRIS L

    "This company is going out of business. I called Hallmark over 20 times and left voicemails." ... Read full review

  • Jamie S

    "AFTER 39 DAYS OF OUR CAR SITTING AT CALIBER COLLISION, HALLMARK FINALLY PAID UP!" ... Read full review

View all Reviews

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