Business ProfileforValiant Residential

Property Management

Multi Location Business

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Business Details

This is a multi-location business.

Location of This Business

12001 N Central Expy Ste 1250, Dallas, TX 75243-3941

BBB File Opened:

6/6/2001

Years in Business:

Business Started:

8/29/2013

Business Started Locally:

2/5/2014

Business Incorporated:

11/20/2015

Accredited Since:

6/17/2024

Type of Entity:

Limited Liability Company (LLC)

Alternate Business Name

5 Mockingbird
Beacons on Westmoreland
Bluffs at Lakewood
Cottages on Edmonds
Eastbank
Ellis on Solon
Gateway Place
Greenway Patio
Infinity on Sunnyvale
Infinity on the Oaks
Infinity on the Point
Ivy Urban Living
Marbella on Pioneer
Oaks at Duck Creek
Park Place
Riverside Park
Santa Fe
Seventy8 & Westgate
The Fitzgerald
Townhomes at Bluebonnet Trails I
Townhomes at Bluebonnet Trails II
Townhomes at Princeton Meadows
Villa Siena
Westwood Townhomes
SIMC Management LLC
SIMC Property Management LLC
Valiant Enterprises, LLC
District at Greenville
Gateway Oaks
Hills Of Palos Verdes
Hunters Cove
Lakefront Villas
Lakewood Flats
Landings Of Carrier Parkway
Mercer Crossing
MARFA
Shenandoah
Trails At Creekside
Tribeca On The Creek
WatersEdge
Cross Creek
Chatham Court & Reflections
Gateway Pines

Business Management

Mr. Craig Lashey, President
Ms. Emily Schroeder, Director of Marketing
Ms. Emily Patterson, Director of Marketing
Mr. Garry Parmisana, Customer Service
Ms. Abby Hopkins, Regional Community Supervisor
Mr. Cesar Mejia, Regional Community Supervisor
Ms. Emily Lowe, Regional Community Supervisor
Mr. Josh Theiss, Regional Community Supervisor
Ms. Kyra Bennett, Regional Community Supervisor
Ms. Mallory Kay, Regional Community Supervisor
Ms. Melanie Hawkins, Regional Community Supervisor
Mr. Richard Galloway, Regional Community Supervisor
Ms. Veronica Renovato, Regional Community Supervisor

Contact Information

Principal

Ms. Emily Schroeder, Director of Marketing
Mr. Andrew Teske, Officer
Mr. Andrew Bruce, Officer
Mr. Timothy Wallen, Officer
Mr. Barry Chavin, Officer
Ms. Emily Patterson, Director of Marketing
Mr. Garry Parmisana, Customer Service

Customer Contact

Ms. Tanya Morales, Customer Service Specialist
Mr. Andrew Teske, Officer
Mr. Andrew Bruce, Officer
Mr. J.M. Mooney, Officer
Mr. Timothy Wallen, Officer
Mr. Barry Chavin, Officer
Mr. Garry Parmisana, Customer Service

Additional Contact Information

Fax Numbers

(214) 559-2333
Primary Fax

Phone Numbers

(972) 552-9441
Other Phone
(972) 994-9400
Other Phone

Website Addresses

Industry Tip

BBB Tip: Property management

Customer Complaints

125 Customer Complaints

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Most Recent Customer Complaint

06/28/2024

Complaint Type:: Service or Repair Issues
Status:: Resolved
The complainant verified the issue was resolved to their satisfaction.

My roommate and I moved to the ******* in ************* in February 2024. Since then we have had multiple problem with the unit and the staff at the *******. We have received multiple emails of the water being shut out without a time frame on when it will be turning back on. Another problem recently is our A/C system. We had to call the emergency line because the temp was at 85 degrees when it was set at 65 degrees. When we called the emergency line they stated that the only emergency would be flooding that they consider a true emergency. We left a voicemail on the emergency line. We got a call back later that day where the guy was rude because we had left and that he needed us there because he didnt have a key to get into the apartment due to the office being closed. When we arrived the guy was working on the unit he stating that the a/c unit wasnt staying connected and that he would tell the office. We did put in a work order also we were not contacted to let us know if it was completed or if they were going to come back and look at it closer. We went back on Monday where it was cooler but the next day it wasnt working again. I call the office to see if they can send someone to fix it a hour before they closed. When I talked to the front desk letting her know that it was ********************************************************************************************************************************************************************* the morning. We have not heard nor know if someone has came to look at the unit. Lastly we have contacted them via email where they have requested to inform them of the situation where they have not responded where it was sent two days ago. At this point we are wanting to get out of the lease but they are asking for a buyout and 60 day notice. It is two hot in the middle of summer to have no a/c. Picture are provided.

Read 124 More Complaints

Customer Reviews

54 Customer Reviews

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Most Recent Customer Review

Ramanda C

07/10/2024

This Property tries to pin their carpet replacements and other issues on residents. The residents are even responsible for changing lightbulbs or upon move out you will be charged. The 1st issue was when the glass door shattered, they tried to blame it on my then 8 week old puppy. They did investigations and found that it wasnt because of the puppy but due to a change in temperature. I have pictures to show that other apartments had glass doors shattered during the same time and with the same pattern. Fast forward to my move out bill. Mind you that puppy stayed with me for less than a week. They are now charging for carpet replacement due to the puppy being there. I left the carpet in perfect condition but they raised it up and sent pictures of stains underneath the entire carpet. Also lets not forget that a walk through was conducted after the puppy left and no damages were found. Now they are ignoring my calls and emails. This Property is a joke. Very unprofessional staff and they are as fake as they come. ******* in the Office is horrible and needs to be removed. I would urge Prospects to go Nextdoor, do not lease at Gateway Pines!

Read 53 More Customer Reviews

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Valiant Residential

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