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Business ProfileforInvitation Homes
At-a-glance
Customer Complaints
1,403 complaints closed in last 3 years
634 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 5420 Lyndon B Johnson Fwy Ste 600, Dallas, TX 75240
- BBB File Opened:
- 6/14/2013
- Years in Business:
- 12
- Business Started:
- 4/11/2012
- Business Started Locally:
- 4/11/2012
- Business Incorporated:
- 10/31/2012
- Accredited Since:
- 1/10/2022
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 101
- Alternate Business Name
- THR Property Management LP
- Invitation Homes Realty LLC
- Waypoint Homes
- Hours of Operation
Primary
- M:
- 8:30 AM - 5:00 PM
- T:
- 8:30 AM - 5:00 PM
- W:
- 8:30 AM - 5:00 PM
- Th:
- 8:30 AM - 5:00 PM
- F:
- 8:30 AM - 5:00 PM
- Business Management
- Ms. Meghan Giddens, Manager Reputation and Community Development
- Ms. Tracy Valenzuela, Vice President of Operations
- Mr. Nick Sibanda, Vice President of Operations
- Ms. Alicia Saul, Vice President of Operations
- Ms. Tawny Williams, Vice President of Operations
- Ms. Melissa Lyons, Vice President of Operations
- Mr. Justin Gossett, Vice President of Operations
- Mr. Ryan Quillan, Vice President of Operations
- Ms. Shanna Cooke, Vice President of Operations
- Mr. Randy Gray, Vice President of Operations
- Ms. Amanda Blackmon, Vice President of Operations
- Mr. Dallas B. Tanner, Executive Director/CEO
- Mr. Peter DiLello, Senior Vice President
- Mr. Ernest M Freedman, Executive Vice President
- Ms. Elizabeth A Galloway, Executive Vice President
- Mr. Mark A Solls, Executive Vice President
- Mr. Charles D. Young, President/COO
- Ms. Virginia L Suliman, Executive Vice President
- Mr. Jonathan S. Olsen, Executive Vice President/CFO
- Ms. Kimberly K Norrell, Executive Vice President
- Ms. Alicia M MacPhee, Executive Vice President
- Mr. Timothy J Lobner, Executive Vice President
- Mr. John M Gibson, Executive Vice President
- Mr. Scott G. Eisen, Executive Vice President/CIO
- Ms. Jenna Stegner
- Contact Information
Principal
- Ms. Meghan Giddens, Manager Reputation and Community Development
- Ms. Melissa Lyons, Vice President of Operations
- Mr. Dallas B. Tanner, Executive Director/CEO
- Mr. Charles D. Young, President/COO
- Mr. Jonathan S. Olsen, Executive Vice President/CFO
- Mr. Scott G. Eisen, Executive Vice President/CIO
Customer Contact
- Ms. Meghan Giddens, Manager Reputation and Community Development
- Ms. Tracy Valenzuela, Vice President of Operations
- Mr. Nick Sibanda, Vice President of Operations
- Ms. Alicia Saul, Vice President of Operations
- Ms. Tawny Williams, Vice President of Operations
- Ms. Melissa Lyons, Vice President of Operations
- Mr. Justin Gossett, Vice President of Operations
- Mr. Ryan Quillan, Vice President of Operations
- Ms. Shanna Cooke, Vice President of Operations
- Mr. Randy Gray, Vice President of Operations
- Mrs. Casey Saucedo, Marketing Manager
- Ms. Amanda Blackmon, Vice President of Operations
- Mr. Dallas B. Tanner, Executive Director/CEO
- Mr. Peter DiLello, Senior Vice President
- Mr. Ernest M Freedman, Executive Vice President
- Ms. Elizabeth A Galloway, Executive Vice President
- Mr. Mark A Solls, Executive Vice President
- Mr. Charles D. Young, President/COO
- Ms. Virginia L Suliman, Executive Vice President
- Mr. Jonathan S. Olsen, Executive Vice President/CFO
- Ms. Kimberly K Norrell, Executive Vice President
- Ms. Alicia M MacPhee, Executive Vice President
- Mr. Timothy J Lobner, Executive Vice President
- Mr. John M Gibson, Executive Vice President
- Mr. Scott G. Eisen, Executive Vice President/CIO
- Additional Contact Information
Phone Numbers
- (770) 442-3372Other Phone
- (704) 817-4260Other Phone
Email Addresses
- Primary
- (770) 442-3372
Customer Complaints
1,403 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1,799 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dierdre J
07/17/2024
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