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Find a Location

Westdale Asset Management, LLC has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWestdale Asset Management, LLC

    Real Estate Rentals
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    22 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Westdale Asset Management, LLC has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2550 Pacific Ave Suite 1600, Dallas, TX 75226-1433
      BBB File Opened:
      11/2/1998
      Alternate Business Name
      • Bridgeport Apartments
      • Park On Preston Apartments
      Business Management
      • Kathy Riggins, Administrative Assistant
      • Ms. Ruth Resurreccion
      Contact Information

      Principal

      • Kathy Riggins, Administrative Assistant

      Customer Contact

      • Kathy Riggins, Administrative Assistant
      • Kim Miller, Administrative Assistant
      Additional Contact Information

      Fax Numbers

      • (214) 887-1575
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      30 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Myself and my boyfriend moved out of The Alastair property at *********************************************************************************** on May 25, 2024. We took video and returned the keys to the front desk. No one was available to do a walk through with us because the office was closed Memorial weekend and did not open back until Tuesday May 28th. Toward the end of June we began contacting the property about our expected return of our security deposit. I spoke with ***************************, who told me to expect the return to be sent out within 30 days. After the 30 days went by and still no sign of the return I began calling again. This time with no help, or follow up until I sent an email recently and they sent me back my charge offs and say Im only getting $6.58 back from a $2852 security deposit. Which is unreal when we left the apartment in immaculate shape. Attached is all documentation, of the security deposit, the lease agreement, all fees and charges upon move out and how much Ive paid to have the carpet deep cleaned previously. They charged me $492 for carpet replacement. There is only 2 rooms with carpet in the home. Ive gotten the carpet cleaned and it only cost $103 for 2 rooms. Please help me resolve this issue and get my deposit back from this property. I took video footage of the apartment but there was an issue uploading the video so I attached photos taken from the video to support my claims which may be a little distorted. Should video be necessary I can provide that.
      Read More

      Customer Reviews

      11 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brent P

      1 star

      05/10/2024

      This management company assesses fees without notifying the customer first. They will not reply to phone calls.

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

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