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Find a Location

Compass Re Texas, LLC has 1 locations, listed below.

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    Business ProfileforCompass Re Texas, LLC

    Real Estate

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5960 Berkshire Ln STE 700, Dallas, TX 75225-6068
    BBB File Opened:
    3/4/2019
    Years in Business:
    8
    Business Started:
    11/5/2015
    Business Started Locally:
    11/5/2015
    Business Incorporated:
    11/5/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Robert Reffkin, Managing Member
    Contact Information

    Principal

    • Mr. Robert Reffkin, Managing Member

    Customer Contact

    • Mr. Robert Reffkin, Managing Member
    • Mr. Craig Anderson, Officer
    • Mr. Christy Berry, Officer
    • Ms. Stephanee Bates, Officer

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/05/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Contract date: 11/25/23 Escrow still open: as of today 12/4/23. Estimated closing: 12/6/23 pending HOA statement and clear title. On November 25, 2023 my buying agent helped me entered a real-estate contract for a house listing at 2,737 sqft of interior/living space on MLS listing by **** ***** **** ******** ************, Compass RE Texas, LLC- Houston ******** ***********************  I had the house measurement appraised by a Texas licensed and certified that the house is only 2,612 sqft (see attached certification) Since escrow has not been closed and the investigation was still within the close of escrow period, I tried to renegotiate with the seller for the smaller size property. They refused to renegotiate even though the contract has been breached, hence should be voided. I have spent over a thousand dollars for inspections (house inspection, termite, inspection, and the measurement appraisal, 2 trips - 1) to look at the property, 2) to try close escrow for the property on or before the estimated escrow date). However, with the certified square footage of the house not being the correct size, I told them that I was willing to absorbed those costs as part of house search expenses and only want to get my earnest money back. They wanted to hold my earnest money for something they did not do when they invest into this home and tried to flip it. As retired 63 years old female buyer, trying to purchase my retirement home with my savings, I did my due diligence duty by getting inspections and measurement appraisal for the home before the close of escrow. I would think that as a sophisticated investment firm, they would have done their due diligence duty and get everything done for themselves before they purchase this property. However, either due to their negligence or knowingly, they are now trying to force this property on to me for the price of a bigger house than it is certified. I need this matter resolved as the escrow close date is still open.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nunya Biznez

    1 star

    12/14/2021

    Their agent Susan H******* lied to our agent. Made the butter seen like a desperate couple looking for a home to buy, when in reality they were an investor looking to rent out a home. The whole thing just feels wrong.

    Local BBB

    BBB serving North Central Texas

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