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Business Profile

Restaurants

Bread Winners Cafe & Bakery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Complaints

This profile includes complaints for Bread Winners Cafe & Bakery's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bread Winners Cafe & Bakery has 4 locations, listed below.

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    • Bread Winners Cafe & Bakery

      3301 McKinney Avenue Dallas, TX 75204

    • Bread Winners Cafe & Bakery

      8687 N Central Expy Ste 1608 Dallas, TX 75225-4500

    • Bread Winners Cafe & Bakery

      5560 W. Lovers Lane Dallas, TX 75209

    • Bread Winners Cafe & Bakery

      4021 Preston Road, Ste 611 Plano, TX 75093

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/28/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transaction: 11/26/2023 Amount: $83.11 Business charged undisclosed surcharge to debit card transaction of 4% to subtotal of receipt.Manager ***** lied about reversing the charge when I called to resolve on 11/26/2023. I called back again on 11/28/2023 to have the charge reversed and spoke with ***. *** almost immediately started screaming at me stating that undisclosed debit card surcharges are not illegal and proceeded to brag about this is standard practice for Bread Winners Cafe & Bakery for the past three to four years, *** then hung up on me.

    Bread Winners Cafe & Bakery is NOT a BBB Accredited Business.

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