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Average of 73 Customer Reviews
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Review fromCarla U
Date: 06/04/2025
5 starsCarla U
Date: 06/04/2025
***** thank you for your exceptional customer service you were kind, helpful and professional I highly recommend this company!
Dynamic SLR
Date: 06/05/2025
Thank you so much for the kind words! Were thrilled to hear that ***** provided exceptional service. She truly cares about making every customers experience a great one. We appreciate your recommendation and look forward to serving you again in the future!Review fromCarol K
Date: 05/17/2025
3 starsThe initial install was a good experience. When the solar panel configuration did not deliver the results promised, the evaluation process was a bit slow but good. The installation of the additional panels is the issue. I was promised they would be installed in May. I started calling at the end of April to get a date for the install. 3 weeks later and 4 phone calls I do not have a date. The communication from the installation team is not very good. I do not understand why obtaining a date for an install is so complicated.Review fromTeresa S
Date: 04/03/2025
1 starTeresa S
Date: 04/03/2025
They took over a year to complete a solar patio install. They failed their inspections multiple times. They took another 4 months after completing the initial installation to actually activate everything. Now, they claim we aren't in a covered area and can't fix anything that goes wrong. I'd really like to cancel my loan if I could. Terrible company1Dynamic SLR
Date: 04/16/2025
Dear ******,Thank you for bringing your concerns to our attention. We understand your frustration and sincerely apologize for the challenges you've ************** clarify, Dynamic SLR was contracted by Premium Solar Patios to complete the solar panel installation on the patio they constructed for you. While we strive to provide a smooth and timely installation process, we regret that your experience did not meet expectations.Regarding warranty coverage, Dynamic SLR offers a one-year workmanship warranty on installations completed for our dealer partners. As your installation was completed over three years ago, it falls outside of this warranty period. Additionally, due to the distance from our service area, we are unable to provide service at a cost-effective rate.For any current issues, we recommend reaching out directly to your original sales company, Premium Solar Patios, as they may be able to provide additional support. If they are unable to assist, we suggest contacting a local licensed solar installer who can address your concerns promptly.We appreciate your feedback and regret any inconvenience this situation has caused. Please let us know if theres anything further we can clarify.Sincerely,Dynamic SLR Customer Support TeamDynamic SLR
Date: 04/16/2025
(the first reply was submitted in error, our apologies, as we were only involved in the electrical tie-in portion, not the construction of the patio or the panel installation) Dear ******, Thank you for bringing your concerns to our attention. We understand your frustration and sincerely apologize for the challenges you've experienced. To clarify, Dynamic SLR was contracted by Premium Solar Patios to complete the electrical tie-in of the solar patio installation on the patio they constructed for you. While we strive to provide a smooth and timely installation process, we regret that your experience did not meet expectations. Regarding warranty coverage, Dynamic SLR offers a one-year workmanship warranty on installations completed for our dealer partners. As your installation was completed over three years ago, it falls outside of this warranty period. Additionally, due to the distance from our service area, we are unable to provide service at a cost-effective rate. For any current issues, we recommend reaching out directly to your original sales company, Premium Solar Patios, as they may be able to provide additional support. If they are unable to assist, we suggest contacting a local licensed solar installer who can address your concerns promptly. We appreciate your feedback and regret any inconvenience this situation has caused. Please let us know if theres anything further we can clarify. Sincerely, Dynamic SLR Customer SupportReview fromSandra W.
Date: 03/14/2025
5 starsSandra W.
Date: 03/14/2025
Barbod with Dynamic SLR is an Exceptional Professional Young Man!Dynamic SLR
Date: 03/18/2025
Thank you so much for the glowing feedback! You are an amazing woman, ******!Review fromKisha W
Date: 03/13/2025
1 starKisha W
Date: 03/13/2025
A guy called 2 say they were allocated money from the government 2 help *** whose solar companies went under. They would check out the system and fix minor issues. All they did was try and sell me 12 more panels upon arrival using ******** as their backer or financer.Dynamic SLR
Date: 04/16/2025
Dear *****, Thank you for taking the time to share your experience. Were sorry to hear that your interaction did not meet your expectations and appreciate the opportunity to address your concerns.Our team may reach out to homeowners whose solar companies are no longer in business to offer assistance, including evaluating existing systems and discussing potential upgrades. While we do offer additional panel options and financing through partners like ********, our intent is always to provide value and transparencynot to pressure anyone into purchasing services they dont need or want.We apologize if the purpose of the visit was not clearly communicated in advance. We will be reviewing this internally to ensure that future outreach is handled with greater clarity and professionalism.If theres anything we can do to help clarify or further support you, please dont hesitate to reach out directly.Sincerely,Dynamic SLR Customer Support TeamReview fromPatti K
Date: 02/26/2025
1 starPatti K
Date: 02/26/2025
This company cold calls you then pressures you into conversations about energy audits in a way that makes it sound like it's a requirement from the state. I told them in separate calls that I wasn't interested in anything and yet they showed up to my house after 8pm on a Wednesday ringing my doorbell & upsetting my dogs! ********* sales tactics. Horrible.Dynamic SLR
Date: 04/16/2025
Dear *****,Thank you for bringing this to our attention. We sincerely apologize for the experience you described. it is never our intention to make anyone feel pressured or misled.Our goal is to inform homeowners about potential energy-saving opportunities, but we understand that any outreach should always be respectful, clearly communicated, and considerate of your preferences. We are especially sorry for the late visit and the disruption it caused to your household.We take feedback like yours seriously and will be reviewing our training and outreach practices to ensure our team is conducting themselves professionally and honoring requests to not be contacted.If you would like to be removed from our contact list or discuss this further, please feel free to reach out directly. We appreciate your time and regret the inconvenience caused.Sincerely,Dynamic SLR Customer Support TeamReview fromAlice Y
Date: 11/26/2024
1 starAlice Y
Date: 11/26/2024
They call multiple times a day. I NEVER GAVE THEM MY NUMBER. It is disrupting my very busy workday. They need to stop cold calling folks who aren't interested in their services. At this point, it is harassment.Dynamic SLR
Date: 11/27/2024
*****, We apologize for any disturbance. We have added your number to our DNC list. Please let us know if there is anything we can do for you in the future. Give our office a call at ************ if you would like to discuss your concerns further. Best Regards, ***** ***** Dynamic SLRReview fromMadison P
Date: 11/18/2024
1 starMadison P
Date: 11/18/2024
They called me and impersonated a city official. Not even just a scummy sales pitch, they said "Hello, this is X** calling from the city of X** public works department" and said they were coming out to do a mandatory inspection. Very odd, and I already reported it to the city. It's definitely meant to scam the elderly or anyone afraid of being fined by the city.Dynamic SLR
Date: 04/16/2025
Dear Madison,Thank you for bringing this matter to our attention. We take your concerns very seriously and want to be absolutely clear: Dynamic SLR does not condone or engage in any form of misrepresentation, including impersonating government officials or city departments.If someone falsely identified themselves as a representative of a city public works department on our behalf, that is completely unacceptable and not in line with our companys values or approved outreach practices. We are currently investigating this internally to ensure accountability and to prevent any such incidents from occurring in the future.We deeply regret any confusion or distress this may have caused, and we appreciate you reporting it to the city. If you are able to provide additional detailssuch as the phone number used or the name givenwe would be grateful, as it would aid in our investigation.Please feel free to reach out directly to our customer support team so we can address this more thoroughly.Sincerely,Dynamic SLR Customer Support TeamReview fromDavid B
Date: 10/21/2024
1 starDavid B
Date: 10/21/2024
Very deceptive sales methods. Pretends to be an energy audit associated with ***** but really just a cover for a sales pitch. All information given is verbal, no documentation of any sort.Then all of a sudden at the end of the pitch you are presented with a loan agreement to sign. This is before you even receive a detailed proposal. It is explained that this is needed as a show of interest before they do all the analysis. A very slick and polished sales presentation designed to deflect any questions and lead you down the path to sign the loan agreement. I don't know what happens after that. I refused to sign and the salesman quickly left.Dynamic SLR
Date: 10/29/2024
*****,Thank you for sharing your feedback with us. We apologize if the experience felt misleading, as its our goal to make the process as clear and transparent as possible. Our team partners with utility providers to help homeowners improve energy efficiency and reduce strain on the grid through upgrades like windows, solar panels, HVAC units, insulation, and more.Regarding the credit application, its intended only as a soft inquiry, which doesnt impact your credit score until the system is installed. This step allows us to confirm eligibility for financing before we conduct the full analysis and provide a detailed proposal. We apologize if this approach felt uncomfortable and will review our presentation to ensure our process is fully understood. If you have any further questions or are interested in exploring our services again, were here to assist in any way we can. Thank you again for helping us improve.Review fromSarah P
Date: 10/15/2024
1 starSarah P
Date: 10/15/2024
Despite requesting that this company doesnt come to my house, they still sent people. The guy who ignored the signs saying no soliciting was a liar, claiming to work for the City and wouldnt answer my questions. He also lied about the reason for not having credentials or a permit, claiming it was his first day. He had no business cards, nothing! When he got his boss on the phone his boss said well he took a break and is back so the story doesnt add up. Regardless, the guy was an awful liar. He was clearly incompetent, which is a reflection of the company and its values.The company has some decent reviews. Interestingly, these geniuses have employees who left 5 star reviews using the same name they have on public profiles verifying they are employees of Dynamic SLR. The deceitful tactics are obvious. They harass people, spread lies, and make fraudulent claims.Know your rights before ever giving these people the time of day. And for the record, the only reason the door was answered when they showed up is because I was expecting a package and thought it was a delivery person.After being told not to come back, we noticed the dynamic SLR car parked in front of our house for over an hour and taking pictures/videos of our home/neighbors homes. Not a good feeling is it?Finally, dynamic - dont even bother responding to me asking me to call you. Im not interested in your deceit. The cops will be called if you come to my property again.Dynamic SLR
Date: 10/29/2024
Were truly sorry to hear about your experience. It is our policy to respect all signage, including no soliciting notices, and we apologize if this was not honored. Our representatives were in the neighborhood providing energy assessments to assist with home efficiency upgrades, and its possible our vehicle was parked nearby for a scheduled appointment with a consenting neighbor.Please rest assured that customer feedback is taken very seriously, and we strive to maintain a respectful and professional presence in every community we serve. Regarding our online reviews, we have a diverse mix of feedback from customers and team members sharing their experiences, as we believe in transparency and accountability. We regret any discomfort caused by our visit and understand that this experience has led to frustration. If youd like to speak further, please feel free to contact our office at ************. Thank you for sharing your feedback, and we apologize again for any inconvenience.
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