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Business Profile

Towing Company

STUCK Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromFred M

    Date: 09/18/2023

    1 star
    DO NOT CALL OR BOOK ONLINE APPOITMENT WITH THIS PLACE FOR ROADSIDE ASSISTANCE. It is a cheaply made website is advertising roadside assistance 24/7 to lure stranded customers. The phone number is to promote their marketing c*** and sell other automotive services , You can't get anyone even to answer the phone if you call them. The number listed on the website is to make customers listen to marketing garbage.The chat box is worthless and another waste of time, if you try to use it. I waited over 4 hours on the side of Highway I-********** 401 in Dallas to have my flat tire replaced because my **** was missing. I booked my appointment online about 4:30 am and paid $75.00 with my debit card online.. I received an email shortly to acknowledge the receipt of $75.00 and confirmed my appointment. The email message assured me someone would meet me very soon. Minutes after booking the appointment the so-called Stuck. Solutions roadside assistance, the rain started and lasted about 20 minutes and the cars on the freeway passing by my disabled car in a scary speed and started panicking. They never called to let me know if they are coming or not or even confirm the address with me. I didn't hear back a word from anyone at all. It's 8 am now, I saw a Dallas Police cruiser stopped and helped me by contacting a nearby tow truck service from a tire shop. I bought a tire and got it replaced in the shop. I have to say that they super nice people and wish them God's best! By the way, the address you see on the right side is not a business address, It's a residential address in city of Dallas and you have to ask who are these people.

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