Business ProfileforKarz
Additional business information
~ Consumers purchasing used vehicles that operate while on the KARZ dealer lot, are defective and/or fail to operate properly after few days use, requiring mechanical repair,
~ Consumers with repossessed vehicles are unable to retrieve their personal belongings from said vehicles after repossession, reporting missing items and/or money,
~ Confusing/contradicting information from KARZ regarding Customer Service concerns.
On June 30, 2022, BBB sent Karz communication requesting the company's voluntary cooperation to respond to BBB's request for information.
While BBB did receive a response from Karz on July 7, 2022, as of September 15, 2022, the business has failed to address BBB's inquiry.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 12002 Garland Rd Ste A, Dallas, TX 75218-1531
- BBB File Opened:
- 8/4/2009
- Business Started Locally:
- 10/1/2008
- Alternate Business Name
- Karzilla LLC
- Deals On Wheels
- Business Management
- Calvin Adair
- Mr. Robert J. Gruner, Managing Director
- Contact Information
Principal
- Mr. Robert J. Gruner, Managing Director
Customer Contact
- Shawn Jones, Manager
- Calvin Adair
- Mr. Robert J. Gruner, Managing Director
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
26 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
15 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sharell B
07/11/2024
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