Used Car Dealers
KarzAbout
Important information
- Additional Info:On June 30, 2022, BBB reviewed a pattern of consumer complaints regarding Karzilla LLC, dba Karz. Specifically, the complaints allege the following:
~ Consumers purchasing used vehicles that operate while on the KARZ dealer lot, are defective and/or fail to operate properly after few days use, requiring mechanical repair,
~ Consumers with repossessed vehicles are unable to retrieve their personal belongings from said vehicles after repossession, reporting missing items and/or money,
~ Confusing/contradicting information from KARZ regarding Customer Service concerns.
On June 30, 2022, BBB sent Karz communication requesting the company's voluntary cooperation to respond to BBB's request for information.
While BBB did receive a response from Karz on July 7, 2022, as of September 15, 2022, the business has failed to address BBB's inquiry.
Business Details
- Local BBB:
- BBB serving North Central Texas
- BBB File Opened:
- 8/4/2009
- Business Started Locally:
- 10/1/2008
- Alternate Names:
- Karzilla LLC
- Deals On Wheels
- Business Management:
- Calvin Adair
- Mr. Robert J. Gruner, Managing Director
Additional Contact Information
- Principal Contacts
- Mr. Robert J. Gruner, Managing Director
- Customer Contacts
- Shawn Jones, Manager
- Calvin Adair
- Mr. Robert J. Gruner, Managing Director
- Additional Phone Numbers
- Other Phone: (214) 972-3646
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Other Resources
- Texas Department of Motor Vehicles
PO Box 2293
Austin TX 78768
Phone Number: (512) 416-4800
http://www.txdmv.gov/vehicles/dealers/lists.htm - Business Categories
- Used Car Dealers
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