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Find a Location

Eagle Transmission has 1 locations, listed below.

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    Business ProfileforEagle Transmission

    Transmission
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/24/2020

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1600 Dallas Dr, Denton, TX 76205-8139
    BBB File Opened:
    7/30/2020
    Years in Business:
    15
    Business Started:
    11/4/2008
    Business Started Locally:
    10/1/2002
    Date of New Ownership:
    4/21/2020
    Business Incorporated:
    3/4/2020
    Accredited Since:
    8/24/2020
    Type of Entity:
    Corporation
    Alternate Business Name
    • Pheasant Creek Enterprises Inc.
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:30 PM
    T:
    7:30 AM - 5:30 PM
    W:
    7:30 AM - 5:30 PM
    Th:
    7:30 AM - 5:30 PM
    F:
    7:30 AM - 5:30 PM
    Business Management
    • Mr. Peter D. Stamps, Owner/Director
    Contact Information

    Principal

    • Mr. Peter D. Stamps, Owner/Director
    • Ms. Janice Stamps, Director

    Customer Contact

    • Mr. Peter D. Stamps, Owner/Director
    • Ms. Jasmin Patterson, Customer Service Manager
    • Ms. Janice Stamps, Director
    Additional Contact Information

    Fax Numbers

    • (940) 323-0818
      Primary Fax

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 6/13/2024 I called to get a quote for diagnostic and a transmission rebuild I was given the quote for the complete rebuild was ******* or less so I took the car to be diagnose. On 6/17 I received call he stated that he drove the car and that it was making a lot of noise I replied that am aware of that I then asked is this the way that you diagnose?He stated that the only way to know what is wrong is to go internally into the transmission . He called on 6/20 giving me new quote of ******* to ******* I went into eagle transmission to request a break down of this cost because it went from 4000-maybe *************************************************************************************************** given a written consent to move forward with anything so once again I go into the business 6/21 asking for some information I went back 6/24 was finally given the test results by a person that worked at the front desk because the person with whom I had been speaking with would not give me any information just how much it would cost so I explained that I wanted to find out what the problem was so that my family and I could figure out what to do I was told that I had a week to pay him the money we requested to just have it towed home he informed me that he could not allow the vehicle to leave without being put back together. We are at a loss with this situation we can not afford what is being asked for no work has been done and to keep the confusion I received a text stating that I will be charged ***** per day / or week?for the vehicle being at eagle transmission. We dont have this type of money I feel that this is unjust all we wanted was a diagnostic test to have a good idea of the problem and what type of cost in order to make a decision in the way to go I am asking for help with this matter to at least get my car returned to me as is will pray for or a good outcome thank you for your understanding and consideration
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB serving North Central Texas

    BBB Reports On

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