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Find a Location

Peterbilt Motors Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Peterbilt Motors Company

      1700 Woodbrook St Denton, TX 76205-7864

    • Peterbilt Motors Company

      PO Box 90208 Denton, TX 76202-5208

    Business ProfileforPeterbilt Motors Company

    Truck Manufacturers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Peterbilt Motors Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Peterbilt Motors Company

        1700 Woodbrook St Denton, TX 76205-7864

      • Peterbilt Motors Company

        PO Box 90208 Denton, TX 76202-5208

      Headquarters
      1700 Woodbrook St, Denton, TX 76205-7864
      BBB File Opened:
      10/15/2001
      Alternate Business Name
      • Peterbuilt Corporation
      • Peterbilt Motors Co.
      Contact Information

      Principal

      • Mr. Dan Penska

      Customer Contact

      • Mr. Dan Penska
      • Jeremy Walker
      • Cathleen Valentine, Customer Advocate
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/18/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We have a 2022 Peterbilt with only 26k miles on it and the radiator blew out. There is no damage to the radiator. The radiator is not covered under warranty and there is none available. We have to get an aftermarket radiator that is days out because Peterbilt does not have any radiators available in the country. Our truck will be done for days due to a shortage of parts and a radiator breaking for no reason with so little miles on it. We have multiple **** trucks, with several more purchased being built, but not being able to get parts for new trucks will make us reconsider.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ramon M

      1 star

      04/27/2024

      Not an employee , this is towards their program for people wanting to better themselves which is PTI (Peterbilt technical Institute) I was an enrolled student with a 4.0 GPA , I left my job , my significant other and daughter back in ********** so I can further my education. Before signing the offer letter , they knew every piece of my situation knowing Im making a big sacrifice. To make the long story short , it took me 10 years of my life to be able to get to this point of my life . Which is selected by Peterbilt into their program. After leaving my job, family and driving over a ***** miles , sleeping in my car just to attend this program to better myself and future , at the end of the first week I was contacted by a Peterbilt program manager. We were discussing over the phone and with no basis or legitimate reason I was removed from the program. After I was removed I tried making him understand that I made a commitment and I still want to continue my education with PTI he still continued to remove me. Like if he can predict the future. I was not the one person in my situation and I feel like I was discriminated. I made a huge sacrifice, Im out in ************ and I was removed because of his opinion. I am discouraged as a first generation education seeker, I left my job , family and wasted my own money just to spend a week and get removed for no reason. I apologize I was not young and that Im from ********** and according to you I didnt have an open mind . I dont understand how you can force words in my mouth and predict the future. I came a long way in life just to be discriminated. I am discouraged, and wont recommend any students from a trade school who has a family or wants to be close to home , they will make you go out to the facility and remove you even if you show you made a sacrifice and still willing to sacrifice.

      Local BBB

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