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Business Profile

Gun Dealers

SARP Enterprises, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Dealers.

Complaints

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Complaint Details

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  • Initial Complaint

    06/26/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I placed the Order ******* through ****************** on May 9, 2023 Item was ******* **** **** ***** ***** *** *********  They requested to pay via *****. So I paid $454.27 from my ******** Bank Their email is below. Order ******* was reserved on May 9, 2023 to ensure that we do not keep stock waiting because of your order reservation. Kindly complete the payment through ***** to the account below so that your order can be processed and dispatched within 24 hours ***** is easy to set up and even easier if your bank is a partner, all you have to do is download the ***** app on your mobile then link your Credit/Debit Card or Account to it and you are good to go using the ***** information as stated below. If you do not have a ***** service , visit here to get one for free. If you already have a ***** service , complete the payment to our account below: NB > Copy And Paste The ***** ***** ***** *** * ******************* Acc Name > Daniel B******* Amount > $454.27 USD ******** * ****** ******* > USA Please help & advise to get back my money. Thank you.

  • Initial Complaint

    03/02/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    SARP Enterprises, LLC is the parent company and shares the same phone number. On 31 January 2023, I placed an order (#******, original invoice attached) for a Knight's Armament E3 bolt assembly, SR-15 Lower Reciever, and firearm from the Texas Gun Store, ******************** *******, ******, Texas *****. On 01 February 2023, I amended the order and submitted a Zelle payment in the amount of $2,249.00. That payment was reflected as going to "Texas Gun Store ************************ Confirmation #*********. On 3 February, I requested an updated invoice reflecting my partial payment before sending the balance. Back and forth emails (all emails were saved and attached), resulted in the responses pressuring me for the balance without sending an updated invoice. I finally requested that my order be cancelled. I received the following on 3 February at 13:29 EST "Ok no problem! We have a 30days money back guarantee, you will be updated by the end of the month when your refund is processed." I requested an update on 08, 10, 13, 16, 21, and 27 February. The response on 21 February was "OK, thank you." No other responses were received. On February 28, I sent an email stating that I would take action but gave them 24 hours to respond. I just want to be reimbursed.

  • Initial Complaint

    02/23/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Made a purchase online and paid for it , and sent proof of payment to the business via email as they requested . Have requested updates about my order and am not getting any responses . I'm concerned that this website and business may not be legit and may be a complete scam .

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Years in Business: 8

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

731 Athenia Way

Duncanville, TX 75137-3803

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(956) 253-3295

Customer Complaints Summary

4 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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