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Find a Location

Southern Homecare, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSouthern Homecare, Inc.

    Home Health Care
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/1/2016

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Agency provides healthcare in the home.
    skilled nursing
    physical therapy
    occupational therapy
    Medical Social Worker
    Home Health Aide
    Speech therapy
    Requires a physicians order to provide services

    Business Details

    Location of This Business
    11500 Pellicano Dr Ste B10, El Paso, TX 79936-6075
    BBB File Opened:
    5/5/2010
    Years in Business:
    17
    Business Started:
    9/20/2006
    Business Started Locally:
    9/20/2006
    Accredited Since:
    8/1/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 014909 for this business, issued by Texas Department of Human Services El Paso. The expiration date of this license is 1/31/2025.

    These agencies may include:

    Texas Department of Human Services El Paso

    2300 E. Yandell Dr.

    El Paso TX 79903

    (915) 534-7314

    Type of Entity:
    Corporation
    Business Management
    • Martha Salcido, President, RN, DON
    • Julia Salcido, Operations Manager
    • Juanita Hunter, Administrative Assistant
    Contact Information

    Principal

    • Julia Salcido, Operations Manager

    Customer Contact

    • Julia Salcido, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (915) 591-3932
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Valerie S

    1 star

    12/10/2021

    Save yourself or your loved one from a HORRIBLE experience. ******** ****** *** ******** ****** *** ***** **** **** **** ****** ********* **** ****** **** **** ****** ***** * *** **********. My father gets VA benefits and Southern Care came highly recommended but unfortunately THEY DID NOT LIVE UP TO THE RECOMMENDATION AT ALL. They NEVER schedule their nursing visits or therapies and will call 5 mins before, if that, to see if it’s ok to come. My Dad is recovering from a massive stroke and needs constant care. Two out of the 3 providers they sent were not consistent or reliable. One quit the company entirely and another just doesn’t show up or call. And the person in charge of provider services is named **** and he never returns phone calls and doesn’t notify when a provider cannot make it and they make no effort to send other providers to cover the hours either. The owner is named ****** and she is a nurse for the company as well and was also rude when I asked if she could come back when my mom was home because my mom had a lot of concerns with my fathers care. *** ******** *** ******* ** ***** *** *** * ****** ****** **** ******** *** ****** ** ********* **** **** ******** ** ******** *** ** ***** *** ***** *** ******** **** ******* *** **** *********** ******** ** **** ** **** *** ******* ** ****** ******* ******. Southern Care is clearly not compassionate or understanding when it comes to my Dad who we really need help caring for. He is bed bound and requires constant assistance. We explained over and over that only my mom and I are caring for him at this time and we really needed consistency from them to which they pretty much responded “take it or leave it”

    Local BBB

    BBB El Paso

    BBB Reports On

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