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Business Profile

Medical Imaging

Desert Imaging Services

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Desert Imaging Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Herbert S

      Date: 01/23/2024

      On the 16 of January ****, my wife had an appointment to get a chest/pelvic/full body bone scans, ordered by her Oncologist a month ago. We got to the ********************* Desert Imaging clinic as scheduled. My wife had 2 of the 3 scans done and was told that the full body bone scan was cancelled (by them after realizing that somebody messed and did not have the machine needed for the bone scan full body) ) and scan had to be done at another clinic. Really? After one month no one checked to see if this scan was scheduled for the proper location. This is their responsibility, don't they have a clue as to what services they offer at their specific location. These people are dealing with people's lives, and this is the answer I got from the staff after the fact. Management has serious is***s, whoever is in charge should be fired. Now my wife will not have the scans ordered by her oncologist for his appointment (after waiting for Dessert Imaging appointment for one month!) which is scheduled for the 22nd of January ****. Guess what, we made the 22nd appointment after waiting for almost 2 months to see the Oncologist, he could not download the results of the 2 scans that were done a week prior, so we wasted 2 months of waiting because of the incompetence of this business. My wife is feeling sicker by the day and in constant pain and under narcotic drugs. **** ** ***** ********* *** ** ****** ***** ****** ****** ** *** *** ***********. How can a doctor do his/her job without the results needed. they claim on their web portal that doctors will have results within 2 days after tests are done, after a week the results still not there, we wasted our time, they have wasted my wife's precious time with their incompetence. I would like to see whoever is responsible pro pertly penalized for his or her lack of skills on managing the scheduling of desperately needed tests specially by a cancer patient. This is totally unacceptable and a shameful reflection on the entire medical field.

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